Security Officer - Lobby Information Desk

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Lobby Information Desk in Orlando, FL, you will serve and safeguard clients in a range of industries such as Government, and more. As a Front Desk Officer at a government location, you will welcome visitors, manage access control and badging, verify identification, monitor entry points and security-related systems, and document activity with clear communication. You will provide professional customer service while helping to reduce security-related concerns through a calm, visible presence. At Allied Universal, you will work with an agile, reliable, innovative team in a caring culture that puts people first and leads with integrity.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at a government location front desk by carrying out security-related procedures, site-specific policies and when appropriate, emergency response activities.
• Control access by greeting visitors, verifying identification, issuing visitor credentials, maintaining visitor and/or vendor logs and directing authorized personnel to the proper destination.
• Monitor cameras, alarms and/or other security-related systems from the front desk, reporting irregular activity and documenting observations per post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including notifying appropriate personnel and/or public responders as directed.
• Complete shift reports and incident documentation, communicate key information during post transitions and support administrative tasks such as phone routing and answering general inquiries.

Minimum Requirements:

• Customer service experience is preferred.
• A guard card and/or license is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Salary : $19