Security Officer - Guest Service

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Guest Services in Palm Beach Gardens, FL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Officer in a healthcare location, you will welcome employees and visitors, manage access control, monitor cameras and alarms, and document activity with clear, professional reports. You will be a visible, helpful presence that can help to deter security-related incidents while delivering outstanding customer service. At Allied Universal, you will work with a caring team that is agile, reliable, and innovative, always acting with integrity.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at the front desk by following site-specific procedures and assisting with security-related access control for a healthcare location.
• Greet visitors, patients, and/or vendors; verify identification and visit purpose; issue visitor credentials per site policy.
• Monitor lobby activity and security-related systems such as cameras, alarms, and/or access control panels; document observations and report irregular activity.
• Respond to incidents and critical situations in a calm, problem-solving manner; notify appropriate personnel and/or emergency services in accordance with post orders.
• Maintain accurate logs and reports, including visitor entries, deliveries, and incidents; support administrative tasks such as answering phones and directing inquiries as needed.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Be able to type at least 40 words per minute.
• Be at least 21 years of age.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Possess a guard card
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Salary : $19