Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Emergency Call Intake in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer at a financial institution location, you will monitor alarm and access control activity, coordinate responses to security-related incidents, and maintain clear communication with onsite teams and emergency services. Your professionalism and customer-focused approach will help support a secure environment while delivering through teamwork, integrity, and Allied Universal’s agile, reliable, and innovative values.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to employees, visitors, and/or vendors at a financial institution by carrying out site-specific procedures, access protocols, and emergency response activities.
• Monitor and coordinate incoming calls, alarms, radio traffic, and other communications from the dispatch center, documenting activity and routing requests to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, notifying appropriate site contacts and/or emergency services in accordance with established procedures.
• Maintain accurate dispatch logs, incident reports, and other required records related to security-related operations.
• Monitor security-related systems, including cameras, access control, and alarm notifications, and communicate observed concerns to designated personnel.

Minimum Requirements:

• Possess 3 years of combined law enforcement, military, or security-related experience, or a college degree.
• Alarm panel experience is preferred.
• Comfortable using a computer or tablet is preferred.
• CPR certification is preferred.
• Access control or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.