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Security Officer - Dock Master

Allied Universal
Allied Universal Salary
Charlotte, NC Full Time
POSTED ON 5/27/2026
AVAILABLE BEFORE 7/27/2026

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.


As a Security Officer - Dock Master in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer at a busy retail location, you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and support a welcoming environment through strong customer service and communication. You will conduct routine patrols, respond to site needs, and contribute to Allied Universal's caring culture by working with agility, reliability, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $18.36 / Hour

Job Schedule:

DayTimeMon02:00 PM - 10:00 PMTue02:00 PM - 10:00 PMWed02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PM

What You'll Do:

  • Provide customer service to clients, tenants, shoppers, and/or visitors by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities.
  • Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, and report details according to site protocols.
  • Conduct regular and random patrols throughout retail common areas, storefront corridors, parking areas, and the exterior perimeter, noting unusual activity and helping to deter unauthorized behavior.
  • Monitor entrances, exits, and high-traffic areas to help support orderly access, observe security-related concerns, and communicate with site contacts when needed.
  • Assist with documenting daily activities, incidents, and/or maintenance or life-support concerns, and provide information or directions to the public as appropriate.

Minimum Requirements:

  • Be at least 21 years of age.
  • Possess 5 or more years of security-related experience.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

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If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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Salary : $18

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