Security Officer Dispatch Operator

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Operator in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch Officer at a financial institution location, where you will monitor activity, coordinate communications, and support timely responses to security-related concerns. In this role, you will help maintain organized operations, document key information, and provide outstanding customer service. Guided by a culture that is agile, reliable, innovative, and rooted in integrity and teamwork, you will play an important part in daily site support.

Position Type: Full Time

Pay Rate: $23.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to employees, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor communication systems, receive calls for service, and dispatch appropriate personnel in a timely, professional manner for security-related incidents and routine requests.
• Respond to incidents and critical situations in a calm, problem-solving manner, gathering key details and relaying accurate information to site contacts, first responders, and/or Allied Universal leadership.
• Maintain detailed activity logs, incident reports, and dispatch records, helping to support documentation requirements and follow-up for a financial services location.
• Conduct regular and random patrols around the business and perimeter, while helping to identify unusual activity, report concerns, and support site protocols as conditions vary by location.

Minimum Requirements:

• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Loss prevention experience is preferred.
• Be at least 18 years of age for unarmed roles; 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Salary : $23