Security Officer Customer Care Patrol

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Care Patrol in New York, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an unarmed patrol officer at a busy retail location, where you will monitor assigned areas, conduct routine patrols, remain visible to help deter security-related incidents, and deliver outstanding customer service. In this people-first role, you will communicate with guests and staff, support loss prevention awareness, and bring teamwork, integrity, and reliability to every shift in a dynamic environment.

Position Type: Part Time

Pay Rate: $19.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a retail location.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner while documenting relevant details and notifying appropriate personnel.
• Conduct regular and random patrols throughout the store, entrance areas, parking areas, and perimeter to help to deter unwanted activity and identify unusual conditions.
• Monitor customer and team member activity, observe for suspicious behavior, and report policy violations, hazards, and/or maintenance concerns to site contacts.
• Support access and loss prevention efforts by monitoring deliveries, checking designated areas, and providing visible presence during opening, closing, and peak business hours.

Minimum Requirements:

• Access control and/or badge experience is preferred.
• A state, county, and/or city issued security-related license is preferred.
• A guard card and/or license is preferred.
• Customer service experience is preferred.
• Loss prevention experience is preferred.
• Be at least 18 years of age for unarmed roles; 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Salary : $19