Onboarding Specialist

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Be the First Face of Opportunity – Join Allied Universal as an Onboarding Specialist in Des Moines!

Step into a role where every day you help people start something new.

At Allied Universal®, we’re looking for a people-focused, organized, and welcoming professional to join our Des Moines office as an Onboarding Specialist

• earning $18.00/hour,
• working full-time, Monday–Friday (8 AM – 5 PM).

This is more than an onboarding role. In our small, team-oriented office, you’ll also serve as the first point of contact at the front desk, creating a positive and professional first impression for every candidate, employee, and visitor.

What You’ll Be Doing

• Lead and proctor New Employee Orientation (NEO) sessions

• Prepare orientation materials (welcome packets, equipment, and supplies)

• Verify hiring documents and complete Form I-9 requirements

• Administer drug tests and ensure compliance steps are completed

• Manage onboarding tasks in systems like iCIMS and WinTeam

• Enter employee information, direct deposit, and compliance codes

• Ensure all training and onboarding steps are fully completed

• Support front desk reception duties:

  • Greet and assist visitors and candidates

  • Answer phones and direct inquiries

  • Maintain a professional and organized office environment

What We’re Looking For

• Strong communication and people skills

• Organized and detail-oriented mindset

• Comfortable using multiple computer systems

• Ability to manage tasks while interacting with walk-ins and calls

• A positive, welcoming attitude — especially in a front-facing role

If you enjoy helping people, staying organized, and being the go-to person in a busy office, this is a great opportunity to build a meaningful career with Allied Universal.

RESPONSIBILITIES:

• Prepare for New Employee Orientation (NEO) daily; ensure classroom has the necessary tools (welcome packets, drug test kits, Chromebooks, headphones, pay cards, etc.) required to complete orientation
• Proctor NEO; review welcome kit, verify Form I-9 documents, administer drug tests
• Initiate onboarding documents via Applicant Tracking System (ATS) (e.g., iCIMS)
• Complete employer section of Form I-9 documents
• Update iCIMS – ensure all required iForms are complete
• Advance new hire in WinTeam (WT)
• Update required fields in WT
• Enter compliance codes
• Enter direct deposit
• Ensure orientation is completed by new hire (3 lessons and final exam)
• Enter rehires into WT; update employee information in WT

QUALIFICATIONS:

• High School diploma or equivalent
• Prior work experience in a professional administrative environment
• Able to focus and multi-task in a busy environment
• Ability to successfully handle stressful situations in a calm and professional manner
• Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels
• Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
• Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

PREFERRED QUALIFICATIONS:

• College degree in business, human resources, or related field of study
• Human resources and/or recruiting experience
• Experience using iCIMS or other Applicant Tracking System
• Experience using WinTeam or other Human Resources Information System
• Experience using DOMO or other business intelligence tool

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Salary : $18