What are the responsibilities and job description for the Lobby Concierge position at Allied Universal?
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
We are hiring a Lobby Concierge. This position offers a professional, customer-facing role with a consistent weekday schedule and opportunities for pay increases based on performance and tenure.
Position Highlights:
- Starting Pay: $16.50 per hour (increases at 90 and 120 days)
- Schedule: Monday - Friday
- Shift: 7:00 AM - 6:00 PM
- Hours: Approximately 30-35 hours per week
- Position: Lobby Concierge
- Focus: Providing a welcoming presence, assisting visitors, and maintaining a professional front desk environment
Responsibilities:
- Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
- Respond to incidents and critical situations in a calm, problem solving manner
- Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
- Welcome employees, visitors, and guests to campus
- Effectively utilize the Visitor Management System (VMS) to ensure a smooth check-in process
- Provides excellent customer service, actively engage with each individual
Minimum Requirements:
- Be at least 18 years of age for unarmed roles; 21 years of age for armed roles
- Possess a high school diploma or equivalent, or 5 years of verifiable experience
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
*A valid driver's license will be required for driving positions only - High school diploma, GED, or 5 years of verifiable experience
- Possess and maintain an appropriate state-required security certification (“Guard Card'), or be able to obtain one upon employment
- Minimum of one (1) year of experience in a corporate office setting
- Work history must include demonstration of:
- Ability to interact cordially and communicate with the public
- Ability to work effectively under high stress situations
- Attention to detail and ability to prioritize and multitask
- Contributing positively as part of a team, helping out with various tasks
Perks and Benefits:
- Health insurance and 401k plans for full-time positions
- Schedules that fit with your personal life goals
- Ongoing paid training programs and career growth opportunities
- Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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