Rental Coordinator

Position Summary

The Rental Coordinator is responsible for overseeing day-to-day rental operations, including customer service, contract management, reservations, and rental inventory. This role ensures smooth and efficient rental processes while maintaining positive client relationships. The Rental Coordinator demonstrates strong organizational skills, attention to detail, and a customer-first approach, while supporting team collaboration and operational efficiency.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Manage daily rental operations, including equipment inventory management and control
• Write contracts, make reservations, and maintain accurate rental records
• Provide outstanding customer service by addressing client inquiries and resolving issues promptly
• Perform administrative tasks such as data entry, front desk operations, and maintaining work areas
• Order parts, create purchase orders, and enter work orders into the system accurately and promptly
• Ensure compliance with equipment maintenance protocols to guarantee safety and reliability
• Collaborate with the marketing team to develop promotional materials for rental offerings
• Support business operations by fostering strong client relationships and ensuring rental efficiency

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High school diploma or equivalent; associate degree or relevant coursework preferred
• Strong organizational and multitasking skills with attention to detail
• Excellent verbal and written communication skills; professional phone etiquette required
• Proficiency in Microsoft Office Suite, particularly Word and Excel
• Prior administrative or customer service experience preferred
• Ability to problem-solve, work independently, and collaborate effectively with team members
• Reliable, motivated, and able to manage fast-paced operational demands

Physical Demands and Work Environment

The Rental Coordinator role involves primarily office-based work with frequent use of computers, phones, and office equipment. The position may require occasional lifting of up to 25 lbs, bending, or reaching to manage inventory and supplies. Work is performed in an office and customer-facing environment with moderate noise levels. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 42.5 – 49 per week

Benefits:

• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $15 - $17