Claims Estimating Manager

Our Company:

At Allied Public Adjusters, our North Star is clear: we envision a world where every property loss is settled truthfully and equitably. Since 1997, we've worked on behalf of policyholders to demand what's right using technical expertise, field investigations, and uncompromising quality. We empower policyholders with the most skillful representation, while ensuring that carriers have the information they need to do what's right.

Our team is a dedicated group of professionals committed to ensuring individuals receive fair insurance settlements. We combine licensed expertise with an in-house assortment of legal professionals, construction estimators, accountants, and adjusters. At Allied, we're not just about claims; we're about people. Join us as we advocate for transparency, equity, and the rightful interests of our community.

This position is fully onsite, 5 days a week in office, Newport Beach, CA or Glendale, CA.

Core Values:

We Show Up with G.R.I.T.:

Go-Getters, Relationship Builders, Intelligent Experts, Truth Champions Every day. In every role. Through every decision and every moment of every engagement. This is the ethos that defines us. So, let's define it for one another.

Role:

As Claims Estimating Manager, you are the driver of estimating excellence at Allied. You'll lead a team of estimators and assistants while also managing a growing vendor network. You're responsible for ensuring estimates are accurate, timely, well-documented, and strategically sound.

This role isn't about sitting in your corner writing scopes—it's about building the systems and team that can do it better, faster, and with greater precision. You'll build SOPs, review files, conduct field audits, deliver training, and collaborate cross-functionally with Claims and Legal to ensure we're measuring losses the right way.

You'll work closely with the VP of Operations to scale capacity, implement KPIs, and develop an Loss Measurement and Investigation (LMI) culture that delivers excellence on every file.

Within your first year, you will have:

• Implement, measure, and get live reporting on KPIs for the team.
• Consistent and timely delivery of high-quality LMI work meeting established KPIs.
• A highly engaged, accountable, and continually improving LMI team culture.
• An expanded, refined external vendor network effectively meeting organizational needs.
• Regularly conducted quarterly trainings on loss investigation and valuation.
  
  

Responsibilities:

• Collaborate closely with our VP of Operations and Managing Public Adjusters (MPAs) to align loss measurement and investigations (LMI) activities with strategic goals and provide technical expertise.
• Lead, manage, and foster a high-performing team of estimators and assistants, ensuring adherence to standardized procedures using tools like Xactimate and Matterport.
• Maintain and expand a robust network of vendors and subcontractors, overseeing bid approvals, accuracy, and timely submission into Xactimate.
• Develop and deliver comprehensive training modules and sessions through GURU for internal staff and external vendors.
• Establish efficient workflows and manage complexity to ensure timely, accurate estimates and balanced workloads.
• Perform regular quality control audits, onsite visits, and manage performance to maintain estimate accuracy and compliance with industry standards.
• Maintain accuracy and consistency in CMS systems, ensuring clear communication of job status to all stakeholders.
  
  

Qualifications:

• Bachelor's degree in Business Management, Construction Management, or equivalent experience.
• 10 years of construction industry experience, particularly insurance restoration.
• Minimum 5 years of proven leadership and management experience.
• Strong interpersonal communication and team-building skills.
• Demonstrated expertise in project management (planning, scheduling, cost control).
• Extensive experience hiring, training, and leading teams.
• Deep understanding of insurance claims processes and third-party administrator requirements.
• Substantial experience in loss investigation and valuation, collaborating with causation experts (forensic engineers, plumbers, etc.).
• Proficiency in Xactimate and strong familiarity with Symbility.
• Technologically proficient in managing teams and implementing KPIs.
  
  

KPI's

• Estimate to Settlement Accuracy Ratio
• Revenue per Estimate
• Supplement Capture Rate
• Quality Estimate Audits
• Document Complete Score
• Large Loss Scope Accuracy
• Estimate Turn Around Time/Aging Estimates
• Revision Cycle Count
• Estimator Productivity
• Cross Departmental Collaboration
  
  

Benefits:

• Salary: $120,000 – 140,000 plus up to 20% bonus
• 401(k) with 3% non-elective contribution.
• Health, dental and vision insurance. Along with voluntary selections as well.
• Generous paid holidays and paid time-off.
• Opportunities for career advancement and professional growth.
• Car and phone allowance, if needed
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.