What are the responsibilities and job description for the Leasing Associate - Senior Living - South Austin position at Allied Orion Group?
The Leasing Associate at Novum Capitol View in South Austin, TX, plays a vital role in maintaining a welcoming and vibrant senior living community. This full-time position focuses on sales and leasing activities, marketing, and resident relations to ensure high occupancy and resident satisfaction. The associate serves as a key liaison among residents, staff, and vendors, supporting the overall mission of providing an exceptional living experience for seniors.
Responsibilities
- Conduct sales and leasing activities including greeting, qualifying prospects, and touring property amenities.
- Maintain property and show units to meet marketing and leasing standards; coordinate upkeep with Property Manager and Maintenance Team.
- Accurately record telephone and in-person traffic in compliance with company policies.
- Manage application, lease, move-in, renewal, and move-out processes according to company procedures.
- Utilize property management software to monitor apartment availability.
- Analyze market trends and competitor activity to influence occupancy and prepare market surveys.
- Design and implement marketing plans and outreach initiatives to increase property traffic.
- Leverage internet marketing platforms such as Craigslist and Google to promote community offerings.
- Distribute newsletters, flyers, and resident notices to foster community engagement.
Required Qualifications
- High school diploma or equivalent.
- Minimum of 1 year experience in apartment leasing and/or sales.
- Experience in leasing or customer service-related fields such as retail sales or hospitality.
- Strong communication skills in reading, writing, and resident interaction.
- Proven sales skills including lead generation, presentations, prospect qualification, and closing.
- High school level math skills for rent and deposit calculations.
- Proficiency with property management software and Microsoft Office for reporting and marketing.
- Basic understanding of Fair Housing Laws.
Preferred Qualifications
- 3 years of experience in apartment leasing.
- National Apartment Leasing Professional (NALP) certification.
- Fair Housing training.
Allied Orion Group is an equal opportunity employer committed to inclusive hiring practices and ensuring all qualified applicants receive consideration without discrimination.