What are the responsibilities and job description for the Front Office Assistant position at Allied OMS?
Description
Position Summary: Advanced Oral & Maxillofacial Surgery is a well-established oral and maxillofacial surgery practice in Aurora, Colorado, committed to delivering exceptional, patient-centered care. We're seeking a dependable, organized, and customer-focused Front Office Assistant to be the first point of contact for our patients. You'll handle scheduling, patient records, insurance verification, and payment processing while maintaining a welcoming, efficient reception area.
Requirements
Leveraging decades of experience building platform businesses in the healthcare industry and collectively owned by member surgeons, private equity, and management consulting veterans, Allied OMS offers essential tools for maximizing practice value.
Grounded in clinical excellence, doctors in the Allied OMS network maintain essential roles in management, governance, and clinical practice and participate directly in the platform's growth. Seventy-five percent of the Allied OMS board of directors are doctor members, and Allied OMS doctors lead 100% of the platform's management committees.
Founded in 2020 in partnership with DuneGlass Capital, a healthcare services-focused independent sponsor, the Allied OMS network now includes 83 doctors serving patients from 49 locations in Arizona, California, Colorado, Illinois, Indiana, Louisiana, Maryland, Michigan, New York, Oregon, Tennessee, Texas, and Virginia.
Position Summary: Advanced Oral & Maxillofacial Surgery is a well-established oral and maxillofacial surgery practice in Aurora, Colorado, committed to delivering exceptional, patient-centered care. We're seeking a dependable, organized, and customer-focused Front Office Assistant to be the first point of contact for our patients. You'll handle scheduling, patient records, insurance verification, and payment processing while maintaining a welcoming, efficient reception area.
Requirements
- Greet and check in patients in a friendly manner
- Experience handling high-volume call management
- Collect co-payments and verify insurance coverage
- Schedule and confirm patient appointments
- Prepare new patient records neatly and accurately
- Various office duties as assigned by Practice Manager
- Responding to patient billing or financial inquiries, directing to appropriate departments, if necessary
- Work well in group setting
- High School Diploma or equivalent
- Prefer candidates to have one year experience in a healthcare office-experience in the dental or medical industry, but willing to train the right candidate
- Self-motivated with the ability to exceed patient expectations
- Excellent Organizational skills to effectively handle multiple tasks
- Flexibility to support change, with varying schedules as necessary
- Possess excellent interpersonal communication skills
- Possess excellent telephone etiquette, communication, and listening skills
- 401(k)
- 401(k) matching
- Health/Dental/Vision insurance
- Flexible spending account
- Life Insurance
- Paid time off
- Retirement plan
- Monday to Thursday – 7:30am to 4:30pm
- Friday – 6:00am – 2:00pm
- No weekends
Leveraging decades of experience building platform businesses in the healthcare industry and collectively owned by member surgeons, private equity, and management consulting veterans, Allied OMS offers essential tools for maximizing practice value.
Grounded in clinical excellence, doctors in the Allied OMS network maintain essential roles in management, governance, and clinical practice and participate directly in the platform's growth. Seventy-five percent of the Allied OMS board of directors are doctor members, and Allied OMS doctors lead 100% of the platform's management committees.
Founded in 2020 in partnership with DuneGlass Capital, a healthcare services-focused independent sponsor, the Allied OMS network now includes 83 doctors serving patients from 49 locations in Arizona, California, Colorado, Illinois, Indiana, Louisiana, Maryland, Michigan, New York, Oregon, Tennessee, Texas, and Virginia.