What are the responsibilities and job description for the Customer Service Associate position at Allied Insurance Managers Inc.?
Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.Compensation:$39,500Responsibilities:Identify common customer issues and bring them to the attention of the teamReply to incoming calls from customers including products and service questions, general information, and complaintsFollow scripts when managing challenging customer issues and escalate to the appropriate party when neededMaintain customer accounts and update with new account information as neededRegularly meet with sales lead to receive the newest service and product knowledgeQualifications:High school diploma, G.E.D. or equivalentMust possess exemplary interpersonal skills, communication skills, and active listening skillsPrevious work in a customer-facing positionAbout CompanyAllied Insurance Managers, Inc. has provided insurance and risk management solutions to businesses and individuals since 1987. As an independent agency, we represent a broad spectrum of national, regional, and domestic insurance companies. This allows us to find our customers the most comprehensive, cost-effective insurance solutions today and in the future.We also offer the following benefits:Medical, Dental & Vision Insurance PackageDisability and Life Insurance PackagePaid Vacation & Holidays410(k) Profit Sharing PlanCareer Advancement OpportunitiesHigher compensation is negotiable based on experience.Applicants must complete an assessment to be considered.
Salary : $39,500