What are the responsibilities and job description for the Sales Support position at Allied Group?
Summary of Essential Position Functions
- Assist sales with daily duties ensuring our customers the best level of service and expertise.
Qualifications:
- Entering and following up on returns, credits and open orders.
- Cross referencing and entering quotes and orders according to customer needs.
- Detail oriented when reading customer instructions and part requirements.
- Understanding customer service skills when talking on the phone and via email.
- Calling around to buy out product needed to fulfill customer orders.
- Ability to learn the process for approvals, reports and various forms.
- Distribute tracking information and key documents when requested by customer.
- Expediting hot orders in a timely manner for customer or job site delivery.
- A want to learn product and work closely with operations to ensure proper shipment.
- Supporting the sales team with consistent communication and follow up.
- Eye for detail, double checking accuracy of all orders before being shipped.
- Exceptional organizational skills and ability to be flexible and receptive to everyday variables.
- Maintaining an optimistic and driven attitude to learn and excel is a must
Education and/or Experience
High school diploma, B.A Preferred
•Basic Computer Skills (MS Office) Excel training is a plus
•Data Entry
•Email Software (Outlook)
English; Fluency - Excellent Verbal and Written
We offer an excellent compensation and benefits package that includes medical, dental, vision, life, 401(k), disability, and paid time off. Allied Group's people deliver expertise born of experience. We understand the needs of our customers because we know what matters to them most. Our capabilities include on-staff metallurgists, several quality-control specialists, and skilled customized finishing professionals. Opportunity for Growth!
Must be able to pass physical, background and drug test.