What are the responsibilities and job description for the Service Technician position at Allied Fire Protection, Inc.?
Company Description Allied Fire Protection, Inc. is a fire protection company dedicated to providing superior service, maintenance, and compliance inspections for all types of fire protection systems. The organization focuses on ensuring that fire safety equipment operates reliably and meets regulatory standards. Allied Fire Protection, Inc. is committed to delivering high-quality service at a reasonable price, building long-term relationships with clients based on trust and performance. Team members are expected to support this mission by upholding strong safety, service, and professionalism standards.
Role Description This is a full-time, on-site Service Technician role based in Mesa, AZ. The Service Technician is responsible for inspecting, testing, servicing, and maintaining various fire protection systems and related equipment in accordance with codes, standards, and company procedures. Daily tasks include performing scheduled maintenance, troubleshooting system issues, documenting findings and repairs, and completing compliance reports. The role also involves communicating with customers on-site, explaining service work, and coordinating with team members to ensure timely and effective service. The Service Technician is expected to follow safety protocols, maintain tools and vehicles in good working order, and participate in ongoing training to stay current with industry regulations and best practices.
Qualifications
- Knowledge of fire protection systems, equipment, and basic mechanical or electrical principles; ability to read and interpret technical documents, manuals, and safety codes.
- Strong problem-solving and troubleshooting skills, with attention to detail in inspections, testing, and maintenance activities.
- Effective communication and customer service skills, including the ability to explain technical information clearly and maintain professional interactions on-site.
- Ability to work independently with minimal supervision, manage time efficiently, and complete tasks safely in a field-based environment.
- Physical ability to perform job duties, including lifting equipment, climbing ladders, and working in various building conditions while following safety guidelines.
- Basic computer skills for completing service reports, using diagnostic tools, and maintaining accurate records.
Knowledge and experience in building reports software system a plus.
- High school diploma or equivalent; technical training or experience in fire protection, building systems, or a related trade is beneficial.
- Valid driver’s license with a good driving record; willingness to travel locally for service calls as required. Must be 21 years of age to meet insurance requirments
.
- Relevant certifications in fire protection or life safety systems (or the ability to obtain them) are a plus.