What are the responsibilities and job description for the Desktop Support Technician - II position at Allied digital service limited?
Role: Deskside Support L2 Technician
Location: Louisville, KY 40225
Shift Hours: third shift hours from 9:00 PM to 5:30 AM local business time.
Note: The project is scheduled to run from September 2026 through February 15, 2027, or until project completion, with work being performed during third shift hours from 9:00 PM to 5:30 AM local business time.
Scope of Work
- Create a standardized Windows 11 client image leveraging for the client-provided SOPs
- Install CIMPLICITY 2024 as part of the image
- Connect each end-user client device to the appropriate CIMPLICITY servers
- Validate functionality of all screens post-upgrade
- Identify end-user client devices that do not meet Windows 11 requirements
- Support replacement hardware deployment where needed
- Conduct comprehensive testing against the existing server architecture
- Ensure backward compatibility with older systems
- Validate smooth integration before full rollout
Pay: $22.00 - $24.00 per hour
Expected hours: 40.0 per week
Application Question(s):
- Do you have enterprise Windows 11 imaging and deployment experience? (Yes/No)
- Do you have GE CIMPLICITY experience? (Yes/No)
- Do you have experience with client-server connectivity testing and validation? (Yes/No)
- How many years of relevant experience do you have?
- Comfortable Working Third Shift (9:00 PM - 5:30 AM)? (Yes/No)
Work Location: In person
Salary : $22 - $24