What are the responsibilities and job description for the Data Center Support Technician (DCIM) position at Allied digital service limited?
Job Description:
Dedicated daily operational support and maintenance for a corporate data center environment. Role is fully onsite and requires exceptionally reliable attendance record Monday through Friday during regular business hours to support critical infrastructure.
Duties:
- Provision, plan, install, and maintain equipment in the data center including servers network switches and routers.
- Perform rack installs, rack decommissioning, operational readings and inventory management.
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
- Order and procure equipment and parts necessary for installations in advance.
- Manage shipping and receiving of parts, hardware, devices and perform associated documentation/updates/notifications .
- Write procedural and policy documentation for internal and external use.
- Coordinate expansion projects with requestors and collaborate with cross-functional teams to support data center operations.
- Role also serves an on-call function on a rotational basis.
Qualifications:
- Strong knowledge of data center hardware and networking principles
- Familiar with cabling requirements in the data center (copper, fiber, power)
- Proficiency in troubleshooting hardware and software issues
- Excellent problem-solving skills and attention to detail
- Previous experience in a field service or data center technician role is preferred
- Familiar with service management tools such as ServiceNow
- Proficient in using hand tools for equipment installation and maintenance
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $28.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Professional development assistance
- Vision insurance
Work Location: In person
Salary : $28 - $30