Medical Receptionist

Medical Receptionist

We are excited to announce that we are looking for a Full Time, Medical Receptionist at North Shore Gastroenterology in Great Neck, NY 

About the Role:

The Medical Receptionist plays a vital role as the first point of contact within a healthcare or social assistance setting, ensuring a welcoming and professional environment for all clients and visitors. This position is responsible for managing multi-line phone systems efficiently, handling inquiries, scheduling appointments, and directing calls to appropriate personnel. The Medical Receptionist supports general administrative functions, including document handling, copying, and maintaining organized office operations. By providing exceptional phone etiquette and client interaction, the Medical Receptionist contributes to a positive experience that reflects the organization's commitment to quality care and service. Ultimately, this role ensures smooth communication flow and operational efficiency, supporting both staff and clients in a dynamic healthcare environment.

Responsibilities:

• Answer and manage multiple phone lines promptly and professionally, directing calls as necessary.
• Greet clients and visitors warmly, providing assistance and information as needed.
• Perform general office duties such as filing, copying, and maintaining office supplies.
• Schedule and confirm appointments, ensuring accurate and timely communication with clients and staff.
• Maintain a clean and organized reception area to promote a professional atmosphere.

Skills:

The required skills such as managing multi-line phone systems and demonstrating excellent phone etiquette are essential for handling high call volumes and ensuring clear communication with clients and staff. Receptionist duties and general administrative skills are applied daily to maintain smooth office operations, including greeting clients, scheduling appointments, and managing documents. Proficiency with office equipment like copy machines supports efficient handling of paperwork and client materials. Preferred skills, such as familiarity with healthcare-specific software and bilingual communication, enhance the ability to serve a diverse patient population and streamline administrative workflows. Together, these skills enable the Receptionist to create a welcoming environment while supporting the operational needs of the healthcare facility.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience handling multi-line phone systems in a professional setting.
• Strong phone etiquette and communication skills.
• Basic proficiency with office equipment such as copy machines and multi-phone systems.
• Ability to perform general administrative tasks efficiently.

Preferred Qualifications:

• Previous experience working in a healthcare or social assistance environment.
• Familiarity with electronic health record (EHR) systems or scheduling software.
• Additional training or certification in office administration or customer service.
• Bilingual abilities to assist a diverse client base.
• Demonstrated ability to handle confidential information with discretion.

We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.