NAPA Auto Parts Assistant Store Manager

Why Join Our Team?

• Flexibility:  Enjoy adjustable schedules that suit your lifestyle.
• Growth: Advance your career with opportunities for professional development.
• Culture: Experience a fun and supportive team environment where you'll feel like family.
• Rewards: Benefit from employee discounts, 401(k) matching, and a comprehensive benefits package for full-time employees.

Primary Objectives of Position:

The Assistant Store Manager supports the Store Manager in the overall operation and success of the NAPA Auto Parts store. This position helps lead daily store activities, drives sales growth, ensures exceptional customer service, manages inventory, and promotes a safe and productive work environment. The Assistant Store Manager serves as a leader and role model for team members while helping achieve store performance goals and maintaining NAPA's commitment to quality and customer satisfaction.

Responsibilities of the Position:

• Assist the Store Manager with the day-to-day operation of the store.
• Open and close the store as required and assume management responsibilities in the Manager's absence.
• Ensure compliance with company policies, procedures, and safety standards.
• Maintain a clean, organized, and professional store appearance.
• Monitor cash handling procedures and assist with daily deposits and reporting.
• Deliver outstanding customer service.
• Assist customers in identifying and locating automotive parts, tools, and related products.
• Resolve customer concerns and complaints in a professional and timely manner.
• Support sales initiatives and promotions to achieve store sales goals.
• Build and maintain strong relationships with customers and local businesses.
• Provide coaching, guidance, and performance feedback to employees.  
• Foster a positive work environment that promotes teamwork, accountability, and customer service.
• Assist in managing inventory levels to ensure product availability and minimize stock shortages.
• Monitor receiving, stocking, pricing, and merchandising activities.
• Promote a culture of safety and ensure compliance with all company safety programs.
• Assist in filling and recertifying propane cylinders.
• All other duties assigned.

Qualifications:

• High school diploma or equivalent required.
• Minimum of 2 years of retail, automotive parts, or customer service experience required.
• Previous supervisory or leadership experience preferred.
• Knowledge of automotive parts, systems, and related products preferred.
• Strong customer service and relationship-building skills.
• Excellent communication, interpersonal, and problem-solving abilities.
• Ability to lead, motivate, and develop employees.
• Ability to stand, walk, bend, and lift throughout the workday.
• Ability to frequently lift and carry up to 50 pounds.
• Ability to work flexible hours, including evenings and weekends.
• Valid driver's license with an acceptable driving record preferred.