Lead OCM Specialist

Work Location

Hybrid

Office Location: LBJ State Office Building, 111 E. 17th Street, Austin, Texas 78774

Candidates must be local to Austin, TX or surrounding areas.**

Job Description

We are currently seeking a contract Lead Organizational Change Management (OCM) Specialist to be a key resource on a technical services team for our client, the Texas Comptroller of Public Accounts (CPA).

CPA is seeking an experienced change management professional to lead organizational change management, coordinate agency communications, support User Acceptance Testing (UAT), Train-the-Trainer (TTT), and End User Training (EUT) activities, with the goal of ensuring a successful transition for the over 200 state agencies and institutions of higher education that interface with CPA's statewide financial systems. Successful adoption of CAPPS STARR will require more than awareness; end-user agency staff must feel capable and ready to operate in the new environment. The selected Candidate will support that outcome by focusing on clarity, competence-building, and participation at the agency level. Services to be delivered under this engagement are organized into the following functional areas:

• Stakeholder and Agency Liaison Support
• Change Management and Readiness Planning
• User Acceptance Testing (UAT) Support
• Train-the-Trainer (TTT) Support
• End User Training (EUT) Support
• Communications Support
• Reporting and Governance Support
• Performing other related Work as assigned.

OTHER SPECIAL REQUIREMENTS

• Have experience in gathering business requirements for large projects
• Work independently in a diverse team environment with on-site and remote team members.
• Have strong written, verbal, and interpersonal communication skills.
• Have knowledge of project management methodologies.
• Have experience with large-scale ERP or enterprise system implementations in a coordination or change management capacity.
• Have problem-solving skills and the ability to multitask with readiness to put in extra efforts when necessary.
• Have experience with change management coordination across a large, geographically distributed stakeholder population.
• Have experience supporting UAT, Train-the-Trainer, or End User Training coordination activities for a major system implementation.

Qualifications

Minimum Requirements:

8 years of:

• Experience in organizational change management, including direct experience designing and executing stakeholder engagement plans, readiness assessments, and agency communications for large-scale technology implementations or enterprise system transitions.

5 years of:

• Extensive experience executing project-level change strategies, including the measurement of change readiness and long-term sustainability.
• Experience designing and conducting Business Readiness Assessments for large-scale technology transitions, including establishing baselines and producing executive-level readiness reports across a multi-agency population.
• Experience leading and managing a change management team or coordination staff in a senior or lead capacity, including directing work, setting priorities, and ensuring quality of deliverables across the engagement.
• Experience developing executive-level communications and governance frameworks for complex, multi-stakeholder technology transitions.
• Experience applying structured change management frameworks, such as Prosci ADKAR, ACMP CCMP, or equivalent, to support adoption and readiness outcomes on large-scale ERP or statewide system implementations.
• Experience managing structured activities across multiple concurrent workstreams, including tracking participation and engagement data, producing status and readiness reports, escalating risks, preparing pre-milestone summaries for project leadership.

Preferred (Optional):

5 years of:

• Direct experience working within or supporting Texas state government is strongly preferred.
• Functional experience with CGI Advantage software, or equivalent application.
• Experience with CPA’s legacy Statewide Financial Systems production support activities

2 years of:

• Prosci certification, Certified Change Management Professional (CCMP), or Change Management Advanced Practitioner (CMAP) credential

Company Overview

Allied Consultants has been contracted with the Texas State Government for 34 years, we are a Top Ten ranked vendor, and premier provider of technical and business staffing solutions. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cost), life insurance, a matching 401(k) plan and a cafeteria plan. Candidates selected for interview will be required to undergo criminal background checks and may be required to complete a drug screen in accordance with Federal and State Law. Offers of Employment are contingent on a successful background check. Allied Consultants is an equal opportunities employer.