What are the responsibilities and job description for the Payment Processing Specialist position at Allied Accounts Management, Inc.?
Why you’ll love working at Allied Accounts Management, Inc:
At Allied Accounts Management, Inc, we pride ourselves on fostering a positive, team-oriented positive culture. We believe in supporting each other and growing together as a team.
Position Summary:
We are looking for a compassionate and driven Collections Specialist to join our team. In this role, you'll support individuals resolving their accounts in a respectful and empathetic manner while helping them move forward financially. We value empathy, persistence, and strong communication skills- qualities that lead to success in this field.
Key Responsibilities:
- Provide excellent customer service with a compassionate approach
- Negotiate payment arrangements with professionalism and empathy
- Make outbound and receive inbound calls to and from consumers regarding their accounts
- Use computer systems confidently to manage account details and updates
- Document consumer interactions clearly and accurately
Qualifications:
- Strong communication and listening skills
- Ability to handle sensitive situations with empathy
- A persistent yet respectful approach
- Organized, dependable and detail oriented
- Comfortable working on computers and multiple software
- Experience in collections or customer service is a plus
- A high school diploma, GED, or equivalent
What We Offer:
- Full time Monday through Friday schedule
- $18 per hour and monthly bonuses
- A career path with stability and opportunities for personal and professional growth
- Medical, dental, life insurance coverage
- Paid time off
- Simple IRA with employer matching
- A supportive, team-oriented environment that places an emphasis on a positive work atmosphere
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
Salary : $18