What are the responsibilities and job description for the Service Logistics Coordinator position at Alliant Systems?
At Alliant Systems, we’re immensely proud to say that turnover is low and team member satisfaction is high. In fact, many of our employees have worked together for more than 25 years. This storied history of collaboration is one that gives us a strategic advantage over the competition, and we’re looking to recruit people who fit our culture. Customers consistently give our teams high marks for their first-class work and friendly manner. Our current employees describe our company culture as family oriented, with working relationships that are rooted firmly in trust, flexibility, and transparency. If you’re ready to start a meaningful career in the construction industry, Alliant Systems can offer you that opportunity.
We are seeking a Service Logistics Coordinator to join our service team at Alliant Systems. The Service Logistics Coordinator works closely with vendors, warehouse personnel, office staff, and field employees to ensure materials, equipment, and resources are available to support daily service department operations.
This warehouse-based position supports the service department by managing incoming service deliveries, coordinating parts and materials for field technicians, and providing administrative and logistical support to service leaders and technicians.
The Service Logistics Coordinator performs the following:
- Work onsite at the Swan Island warehouse Monday through Friday, 8:00 a.m. – 5:00 p.m. (or 7:30 a.m. – 4:30 p.m.).
- Receive, label, and organize incoming deliveries for the service department.
- Notify technicians and service leaders of package arrivals and coordinate timely distribution.
- Operate a forklift and other material handling equipment to unload, move, and stage materials as needed.
- Provide warehouse backup support during periods when warehouse personnel are unavailable, including assisting with shipping, receiving, and material movement.
- Order, pick up, and deliver parts and supplies to support field operations.
- Process warranty documentation and coordinate the return of warranty parts.
- Order and distribute technician uniforms and related supplies.
- Maintain organization and cleanliness of service department work areas.
- Stock kitchens, bathrooms, and other common areas with necessary supplies.
- Assist with answering incoming service department phone calls as needed.
- Support other departments and company initiatives as assigned.
- Participate in cross-training to provide operational flexibility.
- Perform other duties as assigned.
REQUIREMENTS:
- Valid driver's license with a clean driving record.
- Two or more years of experience in service, operations, warehouse support, logistics, shipping/receiving, or administrative support role.
- Experience supporting field service, construction, HVAC, plumbing, electrical, or other trade-related operations preferred.
- Experience receiving and distributing deliveries, coordinating parts and materials, or supporting warehouse operations.
- Forklift certification or the ability to obtain certification.
- Proficient with Microsoft Office applications, including Outlook, Word, and Excel.
- Ability to build and maintain positive working relationships with vendors, technicians, warehouse personnel, and office staff.
- Ability to work effectively both independently and as part of a team.
- Strong organizational and time management skills with the ability to prioritize multiple tasks and adapt to changing priorities in a fast-paced environment.
- Ability to maintain accuracy and attention to detail while managing frequent interruptions.
- Strong written and verbal communication skills.
- Excellent documentation and recordkeeping skills.
- Comfortable learning and using new software and technology.
- Dependable with a strong record of attendance and punctuality.
- Ability to maintain a consistent work schedule, including assigned start times and meal periods.
- Ability to regularly lift 40 pounds
- Work in a warehouse environment
EMPLOYEE BENEFITS:
- Medical and dental for employee (coverage available for dependents at additional premium)
- 401k retirement plan – Alliant currently matches up to 4% match of what employee contributes
- Holiday, vacation, and sick leave compensation
- Short and long-term disability insurance
- Employee and dependent life Insurance
- Employee assistance program
- Transportation program
- Flexible spending program
All new hires must pass a drug test.
This job description is a general description of essential job functions. It is not intended as an employment contract nor is it intended to describe all duties someone in this position would perform. All employees of Alliant Systems are expected to perform tasks as assigned by supervisory / management personnel regardless of job title or routine job duties.
Alliant Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. Alliant Systems participates in E-Verify.
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- We invite you to voluntarily self-identify if you have a disability or are a veteran. This information will be used solely for affirmative action purposes and will not affect your eligibility for employment. These answers will be kept confidential.
Experience:
- Forklift: 1 year (Preferred)
- construction or trades: 2 years (Preferred)
- Shipping & receiving: 2 years (Required)
Ability to Commute:
- Portland, OR 97217 (Required)
Work Location: In person
Salary : $23 - $25