Supervisor

Alliance Water Resources is a growing water and wastewater operations company looking for a Supervisor to work at our Elsberry MO, division. This position will have a strong focus on customer service. 

Schedule Monday – Friday 7:30am-4:00pm with on call and standby hours

Essential Functions:

• Supervises, directs, assists, and performs the operation and maintenance for the water Distribution System and related facilities.
• Prepares the daily schedule by prioritizing work orders and assigning them to appropriate staff.

• Provides assistance to contractors and local utilities as needed.

• Assists in responding to client, customer, or agency complaints or inquiries; recommends improvements to eliminate problems.

• Performs inspections on Distribution System operations and activities including equipment, maintenance, and safety related issues; recommends replacements and specifications for new equipment; orders materials & equipment within appropriate authority.

• Supervises or performs prevention programs and maintains related records.

• Communicates with client, staff, customers, contractors/developers, and employees regarding customer service requests, complaints, or general inquiries. 

• Participates in related professional association activities; stays knowledgeable of new developments in materials, equipment, and processes to ensure effective and efficient operation of the systems.

•  Assures proper safety standards and precautions are followed and that all safety equipment is available and in good working condition according to company policy and equipment manual.

• Prepares reports and maintains records to meet federal, state, local, and company requirements.