What are the responsibilities and job description for the Trust Administrator III position at Alliance Trust Co?
JOB SUMMARY
Responsible for supporting the Trust Officer in their administration of trust and agency relationships that include various types of trusts, probate, guardianship, investment advisory and custody accounts.
The Trust Administrator III assists the Trust Officer in the completion of a myriad of trust administration requirements to include posting transactions, administrative account reviews, updating transactions, and client communications.
The Trust Administrator III collaborates with the Trust Officer to manage risk while completing discretionary and non-discretionary actions in accordance with the organization’s policies and procedures as well as standard fiduciary expectations.
The Trust Administrator III will administer a small book of fiduciary business completing fiduciary administration requirements timely and accurately.
DUTIES & ESSENTIAL FUNCTIONS
- Assist the Trust Officer in the coordination and execution of fiduciary and administrative services for clients.
- Support the Trust Officer by completing requirements with oversight to effectively administer multi-generational trusts, often with discretionary income and principal payments distributed among multiple family members, while managing financial risk.
- Ability to correctly interpret the terms of any estate plan or document in which ATC serves as trustee, executor, personal representative, guardian, or agent for fiduciary.
- Provide administrative and clerical support to the Trust Officer in their collaboration with clients' advisors, including attorneys and accountants, to develop and implement a comprehensive wealth plan and to ensure proper tax planning.
- Assist with internal compliance of fiduciary policies and procedures regarding new business, asset acceptance, discretionary actions and other fiduciary and administration functions to include adhering to proper documentation requirements, completion of required identification and background checks, and following submission processes and procedures.
- Follow up with clients or the clients’ advisor(s) as needed to obtain missing documentation or additional information as needed for new business,
distributions or other client requests. This may include receiving direction from internal compliance or the Trust Administration Committee to talk with the client to discussion options to the original request in order to accommodate what the client is attempting to accomplish. - Ensure all requests are accurate and complete before submission.
- Serve as valued team member and resource for other ATC employees and financial advisors; provide back-up for other Trust Officers and Trust Administrators as needed.
- Be a leader in exhibiting and adhering to the principles of teamwork.
QUALIFICATIONS
- Excellent client service skills.
- Excellent ability to collaborate with others to attain team goals and meet deadlines.
- Demonstrated understanding of fiduciary administration principles and the ability apply that understanding to daily actions.
- Ability to interact with clients in a positive manner even when the discussion may be difficult or the information not what the client was seeking as an answer.
- Ability to teach new employees the policies, procedures and practices of the firm.
- Ability to operate in a culture of individual accountability and team-based performance.
- Excellent organizational skills and outstanding attention to detail.
- Proficient in Microsoft Office applications.
REQUIRED
- Minimum two years prior experience in a fiduciary business role.
- Minimum three years’ experience in a client service role.
- Demonstrated ability to meet deadlines and adhere to service level standards.
- Experience working in a team-based culture.
EDUCATION
Bachelor’s degree or two years in a fiduciary role.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
EQUAL EMPLOYMENT OPPORTUNITY
The company is an equal opportunity employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other status protected by applicable law.
Salary : $75,000