What are the responsibilities and job description for the Human Resources Manager position at ALLIANCE SERVICE GROUP?
Company Overview
Alliance Dealer Solutions is the industry leader in providing hospitality based parking and other related services to automotive dealerships across the country. With a particular focus on its employees, Alliance takes great pride in the people that represent both the company and its clients each day. Today, Alliance operates in multiple states and major metro markets. A core management team with a decade of experience together allows for Alliance to operate with tremendous flexibility as national growth continues.
Overview
The Manager of Human Resources primary responsibility is building and developing successful teams and leaders within Alliance Dealer Solutions. Additionally, the HR Manager shall oversee personnel, compliance, employee relations, staff development, equal employment opportunity and provide advice and counsel to senior leaders on a range of personnel matters. The HR Manager will be an integral member of Alliance Dealer Solutions’ senior leadership team and a primary support figure for the employees of the company.
Typical Duties & Responsibilities of Position:
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Provides leadership and supervision for Human Resources Operations including
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Develop successful teams and leaders within Alliance Dealer Solutions
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Effectively supervise and mentor staff
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Compensation and benefits administration and processing including payroll, workers compensation, unemployment compensation, leaves and performance assessment.
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Creation and maintenance of electronic human resources records and files.
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Coordination and monitoring of all recruiting & hiring processes.
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Responding to internal and external requests for service, information, and/or data.
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Process and investigate all employee claims of harassment/discrimination and other employee complaints
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Delivers high quality generalist human resource services including:
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Assisting in hiring and screening managers and leaders
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Facilitating mandatory and optional staff development and training.
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Management of all individual personnel and workforce management actions including hires, promotions/demotions/transfers, terminations and/or layoffs as necessary.
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Establish and /or recommend salary ranges, offers, and compensation adjustments and monitor salary reports for equity, compression or other issues.
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Providing professional level advice and counsel to employees, supervisors, and managers across entire range of employee relations and organizational matters including performance assessment and management, labor relations, corrective actions, dispute resolution, compensation and classification; recruitment and retention; and organizational structure and staffing.
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Supporting employee assistance and wellness initiatives
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Other related duties as assigned.
Minimum Qualifications (Knowledge, Skills and Abilities):
Knowledge of
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Principles, practices and techniques of human resources administration, organization and operation.
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Fully proficient knowledge of state and federal employment law.
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Principles and practices of effective management, training and supervision.
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Methods and techniques for professional record keeping, writing, reporting and project management.
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Must quickly develop a solid working knowledge of Alliance Dealer Solutions’ work environment
Skills
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Outstanding interpersonal, communication, facilitation, and conflict mediation skills. People skills are paramount!
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Ability to develop innovative solutions tailored to Alliance Dealer Solutions’ unique business environment.
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Grace under pressure – ability to problem solve in a stressful work environment
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Must be a proactive problem solver
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Solid computer/technology skills.
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Researching, data collection, manipulation and reporting skills
Ability to
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Effectively plan, implement and manage assigned programs and functions.
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Establish and maintain effective working relationships with individuals at all levels of the organizational.
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Lead, manage, direct and evaluate staff.
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Supervise and participate in the establishment of department and Alliance Dealer Solutions’ goals, objectives and methods for evaluating achievement and performance levels.
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Implement, explain and apply applicable policies, procedures, laws, codes and regulations.
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Accurately analyze, interpret and evaluate complex administrative and technical issues and data and make appropriate recommendations for action.
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Make oral presentations to clearly convey information and concepts.
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Work independently and as a part of a team and ensure safe work practices.
Education and/or Experience:
Required
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Bachelor’s degree in human resources, business, public administration or closely related field (or unrelated degree plus seven additional years of relevant experience)
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Minimum of five years of increasingly responsible salaried Human Resources administrative and supervisory experience.
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Must project and uphold the highest ethical standards and have demonstrated leadership ability and excellent interpersonal and communication skills.
Preferred
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Healthcare benefits administration experience a plus
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SHRM-CP, SHRM-SCP, PHR, SPHR, or similar certification
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Experience supporting multi-state operations
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Strong working knowledge of California and Illinois employment laws
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Experience in staffing, automotive, hospitality, service, logistics, or other labor-intensive industries
• Bilingual English/Spanish
• Experience supporting geographically dispersed workforces
• Experience partnering directly with executive leadership teams
Salary : $100,000 - $125,000