What are the responsibilities and job description for the Mitigation Technition position at Alliance Restoration?
Company Description Alliance Restoration is a full-service, family-operated disaster clean-up and reconstruction company that has served the community for years under trusted names such as 1-800 Water Damage and Alliance Restoration. Now operating solely as Alliance, the company specializes in water, fire/smoke, wind, mold, and sewer damage remediation. IICRC-trained and certified technicians are available 24/7 to deliver professional, comprehensive procedures that restore properties to their pre-loss condition. Alliance focuses on accurate, cost-effective solutions that minimize disruption for property owners while maintaining high standards of quality and customer care.
Role Description The Mitigation Technician is a full-time, on-site role based in Warwick, RI, responsible for performing disaster remediation and property restoration services. Day-to-day tasks include responding to emergency calls, assessing damage to residential and commercial properties, setting up and monitoring drying and dehumidification equipment, and performing water, fire/smoke, mold, and sewer cleanup in accordance with industry standards. The Mitigation Technician documents work performed through photos, notes, and job records, communicates clearly with customers and team members, and follows safety protocols and company procedures on every job. This role also involves maintaining equipment and vehicles, assisting with demolition and debris removal, and supporting the project team to ensure timely, high-quality restoration.
Qualifications
- Experience or strong interest in mitigation, disaster restoration, or construction-related work, including tasks such as water extraction, structural drying, mold remediation, and fire/smoke cleanup.
- Ability to use basic tools and restoration equipment (e.g., extractors, dehumidifiers, air movers, PPE) and follow technical instructions and job scopes accurately.
- Strong attention to detail and organizational skills for documenting job sites, completing reports, and maintaining clean and orderly work areas and vehicles.
- Effective communication and customer service skills to interact professionally with property owners, insurance representatives, and team members.
- Physical ability to lift and move heavy equipment and materials, work in confined spaces, and perform repetitive tasks, sometimes in challenging environments.
- Willingness to work flexible hours, including evenings, weekends, and on-call rotations, to respond to emergency situations as needed.
- Valid driver’s license with a clean driving record and reliable transportation to and from the Warwick, RI work location.
- IICRC certifications (e.g., Water Damage Restoration Technician) or similar credentials are preferred; on-the-job training may be provided for motivated candidates.
- High school diploma or equivalent; prior experience in restoration, maintenance, construction, or related fields is a plus.