What are the responsibilities and job description for the Medical Equipment Delivery Technician position at Alliance Medical Inc.?
About Alliance Medical Inc:
Alliance Medical specializes in Acute Care and Long-Term Care medical equipment rentals and sales. We understand the demands of today’s medical facilities, and will ensure equipment availability at a moment notice. As a leading supplier of specialty medical equipment, Alliance Medical provides rentals for long term and acute care facilities. Our equipment rental programs are designed to reduce cost and enhance patient outcomes. Alliance Medical equipment rentals include Therapy Mattress Systems, Bariatric Equipment, Negative Pressure Wound Therapy, Sleep Apnea Therapy, Respiratory Equipment, Fall Prevention, Patient Monitoring, and Durable Medical Equipment.
Position Summary:
The Field Service Technician is responsible for delivery, pick up, and service of company product to the customer facilities in a timely and professional manner, including educating the patient/care giver on the safe operation and use of company product.
This individual will also be responsible for product care and maintenance, product repair, warehouse/shop duties, vehicle care and maintenance, and tracking of inventory at all times.
Major Duties & Responsibilities:
- Work/drive safely in all aspects of job
- Responsible for delivery and set up of product in accordance with arranged schedule to the customer/patient in a timely and professional manner
- Instructs and demonstrates patient/care giver/nurse on proper and safe use of product
- Loads and unloads product in an orderly and secure manner in accordance with set policies and procedure
- Completes vehicles safety checks in accordance with set procedures.
- Drives safely and defensively obeying all traffic law
- Provides safe environment for the patient at all time
- Checks electrical outlets for power and proper ground when delivering electrically powered home medical equipment, in addition to observing entire environment/surroundings for any concerns in accordance with set procedures
- Completes required paperwork upon delivery, pick up, or service of product and follows and adheres to HIPAA guidelines
- Rotates on-call availability with Field Service Technicians, including nights & weekends
- Cleans, disinfects, repairs, and quality checks all products as required in accordance with set procedures
- Complete all required training
Required Education:
High School Diploma or equivalent
Required Skills & Experience:
- Valid Driver’s License
- 2 years of customer service or comparable experience
- Must be dedicated to providing outstanding customer service
- Must have ability to work extended hours; including some evenings, weekends and within state travel
- Ability to safely lift, push or pull up to 50 lbs with or without accommodations
- Transports deliveries according to manifest in a safe, responsible manner and in accordance with company procedures and applicable DOT regulations
- Must possess or be able to complete requirements of Department of Transportation (DOT) physical
- Employment Contingent upon a drug screening test and background investigation
Preferred Skills, Experience & Education:
- Previous driving/delivery experience
- Previous durable medical equipment (DME) experience is preferred
- Computer skills, such as experience with Outlook email, Microsoft Excel, and smart phones such as IPhone or Android
- Ability to work independently and in team environment
- Good communication skills (verbal and written), along with good organizational skills
- Previous Patient care experience
Alliance Medical Inc is an Equal Opportunity Employer, including Disability/Veterans
Benefits:
- Premium Level Health Insurance, Dental, and Vision
- Life Insurance
- Company Phone
- Two Weeks Paid Vacation
- 401K including company match
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you willing to be on a rotating On-Call schedule for after hours and weekends?
License/Certification:
- Driver's License (Required)
Work Location: On the road
Salary : $16 - $18