What are the responsibilities and job description for the Assistant General Manager position at Alliance Marine?
Alliance Marine is seeking a driven and hands-on Assistant General Manager to support operations at Port Lorain Marina, a premier full-service marina located along Lake Erie in Lorain, Ohio.
About Port Lorain Marina
Nestled at the mouth of the Black River, just west of Cleveland, Port Lorain Marina is a cornerstone of Lorain’s revitalized waterfront district. The marina features over 400 slips, fuel dock, ship store, and modern amenities, with direct access to Lake Erie and the region’s premier cruising routes.
Boaters enjoy walkable access to downtown Lorain’s restaurants, entertainment, and local attractions, all while experiencing the comfort and hospitality that define Alliance Marine’s standard of excellence.
From seasonal dockage to transient guests exploring the Great Lakes, Port Lorain Marina delivers a perfect blend of small-town charm and big-water adventure.
About the Role
Reporting to the General Manager, this leadership role is responsible for the daily operation of the marina, team coordination, guest satisfaction, and financial support. The ideal candidate will bring strong organizational skills, a service-first attitude, and a passion for the boating lifestyle.
Guest Experience and Service Excellence: Deliver an exceptional experience for every guest by fostering a welcoming atmosphere, anticipating needs, and ensuring all services—from slip reservations to dock assistance—exceed expectations and reflect Alliance Marine’s standard of excellence.
Team Leadership and Development: Lead by example and motivate the marina team to perform at their best. Support recruiting, training, and scheduling while maintaining clear communication and accountability. Inspire a positive workplace culture built on teamwork, respect, and pride in service.
Operational Excellence: Oversee daily marina operations including dockage, fueling, maintenance, and customer coordination. Maintain high standards for cleanliness, efficiency, and professionalism while ensuring the marina remains compliant with all policies and environmental standards.
Financial and Administrative Management: Assist in budget management, invoicing, and payroll while tracking occupancy and slip renewals to meet revenue goals. Support financial reporting, monitor expenses, and maintain complete and accurate slip-holder files and documentation.
Safety, Compliance, and Community Engagement: Ensure a safe and secure environment for guests and staff by upholding all local, state, and federal regulations. Train staff on emergency procedures, conduct regular inspections, and build strong relationships with the local community, vendors, and law enforcement when needed.
Qualifications
High School Diploma or equivalent required; college coursework or certifications in hospitality, business, or marina management preferred
Minimum 1 year of supervisory experience in the maritime or hospitality industry
Strong communication, leadership, and problem-solving skills
Financial and operational knowledge including budgeting and forecasting
Experience in sales, leasing, and contract management
Familiarity with marina systems, safety compliance, and environmental regulations
Self-motivated with an ethical, customer-focused leadership style
Why Join Alliance Marine
At Alliance Marine, we’re reimagining what marina life can be.
Our portfolio spans some of the most celebrated marinas in the country—each defined by exceptional hospitality, vibrant community engagement, and a shared commitment to continuous improvement.
As part of our leadership team, you’ll have the opportunity to shape local operations while contributing to a growing national network that values innovation, teamwork, and genuine passion for the water.