Receptionist

Alliance Health at Baldwinville is a 94-bed skilled nursing facility with an opportunity to join our team. Alliance Health at Baldwinville is currently seeking per diem receptionist. You have an opportunity to make a real difference and provide a service for families and others in an elder's life.

Job Description:

Responsible for operating telephone/communication center and serving as the information/referral center for all

residents, staff, and departments. Provides services and support to staff in a manner that meets or exceeds

community expectations.

Duties and Responsibilities:

The following essential functions are the fundamental job duties of the position to be completed with or without

appropriate reasonable accommodation.

Answers incoming telephone calls in a cheerful and marketing-oriented way, determines purpose of

callers, and forwards calls to appropriate personnel or department.

Retrieves messages from voice mail and forwards to appropriate personnel.

Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.

Answers general questions about the community and provides callers with address, directions, and other

information and refers other specific questions to appropriate staff.

Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate

personnel.

Receives, sorts, and routes mail, and maintains and routes publications.

Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.

Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when

necessary.

Performs other clerical duties as needed, such as filing, photocopying, and collating.

Collects rent checks from residents and family members and provides needed information to Business

Office Manager.

Collects money for meal tickets, etc.

May perform other duties as assigned.

Minimum Qualifications:

High school diploma or general education degree (GED); or one to three years related experience and/or

training; or equivalent combination of education and experience.

Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple

correspondence.

Able to effectively present information in one-on-one and small group situations to customers, clients,

and other employees of the organization.

Carry out detailed but uninvolved written or oral instructions.

Able to operate: telephone, emergency call system, CB radio, photocopier. Able to

work various schedules and shifts as needed.

Experience with Microsoft Word, Outlook and Excel.