Branch Manager - Fire Protection

Company Description Alliance Fire Protection Services, Inc. (AFPS) is a full-service life safety company serving the Metro Atlanta area, specializing in inspection, service, and tenant modifications of existing fire alarm, fire sprinkler, fire suppression, and low-voltage systems. The team also services fire hydrants, fire pumps, backflow preventers, and provides monitoring of fire alarm systems, offering clients a comprehensive “full service” experience. AFPS focuses on reliable, compliant solutions that help protect people, property, and businesses. The company is committed to superior customer service, unquestioned integrity, and building long-term relationships with clients. Team members join a professional environment that values safety, accountability, and collaborative problem-solving.
Role Description The Branch Manager – Fire Protection is a full-time, on-site role located in Montgomery, AL, responsible for overseeing branch operations, staff leadership, and service delivery in the fire protection and life safety space. This role manages day-to-day activities including scheduling inspections and service calls, coordinating tenant modification projects, and ensuring compliance with relevant codes and standards. The Branch Manager supervises and develops technicians and office personnel, drives branch performance, and monitors job costs, budgets, and profitability. The role includes maintaining strong relationships with existing customers, responding to inquiries and issues, supporting new business development, and ensuring high-quality workmanship and documentation. The Branch Manager also collaborates with leadership on strategic planning, safety initiatives, and continuous improvement of processes and customer experience.
Qualifications

• Experience in fire protection, life safety, or related building systems (e.g., fire alarms, sprinklers, suppression, low-voltage systems) and familiarity with applicable codes and standards.
• Proven branch or operations management experience, including scheduling, resource allocation, budgeting, and performance management.
• Strong leadership and people management skills, with the ability to coach, mentor, and develop a diverse team in a field service environment.
• Customer service and relationship-building skills, with a focus on responsiveness, integrity, and long-term client partnerships.
• Solid organizational and time-management abilities, including attention to detail, documentation accuracy, and follow-through on commitments.
• Effective verbal and written communication skills, including the ability to communicate technical information to both technical and non-technical stakeholders.
• Working knowledge of safety practices and regulations, and commitment to maintaining a safe work environment for all team members.
• Proficiency with basic office software (e.g., email, spreadsheets, scheduling tools); experience with service management or CMMS systems is beneficial.
• Relevant certifications or licenses in fire protection or life safety (e.g., NICET, state fire protection licenses) are preferred.