What are the responsibilities and job description for the AV Service Technician position at Alliance Field Solutions?
As an Alliance AV Specialist/Technician the candidate will be required to travel from location to location throughout the Tri-State area servicing support tickets and projects which include but not limited to installation, replacement and repair of A/V components. The job will entail speaking with building managers, project managers, and engineers to uncover, obtain and upload documentation to the Alliance network. Training will be provided based on current experience.
Responsibilities
• Install and configure Audio / Visual equipment
• Troubleshoot existing Audio / Visual equipment and provide appropriate reactive support to ensure a satisfactory resolution to the inquiry
• Cable Pulling, cable termination, device configuration, systems testing, fault finding/resolution and preventative maintenance when necessary.
• Structured cabling
• Maintain an understanding of the product and its advancements to serve as adviser to client users
• Monitor trends in service requests and systems issues to provide quality feedback to the technical and account management teams
Requirements
• Valid drivers license required
• Must own, be able to use and operate all hand and power tools necessary for job completion. (Includes but not limited to, standard hand tools, soldering iron, power drill, multiple crimp tools) – Specialized tools shall be provided. (purchased after hire)
• Travel throughout the NYC area
• Common understanding on a construction site
• Low Voltage knowledge
• Basic understanding of Audio Visual
• Strong organizational skills to manage multiple assignments and tasks
• Ability to articulate and document technical issues
• Strong communication and presentation skills
• Self-starter with ability to work with limited direction
• Flexibility, integrity and creative problem-solving skills
• Ability to travel out of the Tri-State area for up to a weeks time preferred but not required