Research Assistant / Certified Medical Assistant

About the Role:

The Research Assistant supports the conduct of clinical trials by performing protocol-required procedures, coordinating study activities, and engaging directly with study participants. This role is responsible for collecting and documenting clinical data, obtaining informed consent, managing investigational product accountability, processing biological samples, and maintaining regulatory documentation. The Research Assistant ensures compliance with study protocols, regulatory requirements, and company policies while meeting timelines and delivering high-quality support to patients, investigators, and internal teams.

Duties and Responsibilities: 

• Communicate effectively and courteously with study participants.
• Collect patient medical histories and obtain informed consent.
• Dispense and manage study drug accountability per protocol.
• Perform protocol-specific procedures including EKGs, vital signs, and phlebotomy.
• Administer injections and/or medications to clinical trial participants.
• Collect, process, and ship biological samples (blood, urine, tissue).
• Verify accuracy of collected clinical data and ensure timely documentation.
• Support temperature monitoring and investigational product (IP) storage.
• Manage study startup documentation, training, and adherence to timelines.
• Ensure all protocol requirements and deadlines are met consistently.
• Adhere to all company policies, procedures, and compliance standards.
• Maintain strict patient confidentiality and regulatory compliance.

Qualifications:

• Completed a Medical Assistant education program approved by the Arizona Medical Board is required.
• Certified Phlebotomy Technician (CPT) is preferred.
• Proficiency in Microsoft Office and electronic data systems is required.
• Ability to travel between clinical sites as needed.
• Strong knowledge of medical terminology.
• Ability to work independently with minimal supervision.
• Excellent verbal, written, and interpersonal communication skills.
• Strong problem-solving skills and the ability to adapt quickly in a dynamic environment.
• Outstanding customer service skills with both internal teams and external stakeholders.

ACN does not provide visa sponsorship for this role. Candidates who will require immigration or visa sponsorship at any time now or in the future (including, but not limited to, H‑1B, TN, or STEM OPT training plans) are not eligible for this role.

Location: Monday – Friday / on-site / Phoenix, AZ

Travel Requirements: Estimated 100% office work, however travel to some physical site locations may be required on occasion.

Benefits: Medical, Dental, Vision, 401k, PTO and more!

About the Company:

At Alliance Clinical Network, our mission is to advance medical research by enrolling diverse populations in high-quality clinical trials. We are committed to maintaining the highest standards of integrity and excellence, and to ensuring that every participant receives respectful and compassionate care. We strive to build a tightly knit, supportive and collaborative environment where our team members can thrive and make meaningful contributions to human health.