What are the responsibilities and job description for the Veterinary Technician / Receptionist position at Alliance Animal Health?
Company Description
Homestead Veterinary Hospital is a six-doctor practice serving a diverse caseload of approximately 70% equine, 25% small animal, and 5% small ruminant patients. We support all areas of equine sports medicine, caring for patients ranging from beloved backyard companions to high-level performance horses.
While our practice is primarily ambulatory, we also operate a 10,000 sq. ft., state-of-the-art hospital featuring indoor stocks and four stalls, including mare/foal and isolation spaces.
We’re looking for a compassionate, team-oriented individual with strong communication skills and a passion for client and patient care.
To learn more about us, click here!
Job Description
Job duties include, but are not limited to:
We’re seeking a compassionate and versatile team member to support both patient care and front desk operations, working with both small animal and equine patients.
Responsibilities:
- Restrain pets and assist with exams, procedures, and surgery (including anesthesia support)
- Triage patients and assist with diagnostics (lab samples, imaging)
- Provide nursing care and administer medications
- Communicate treatment plans with clients
- Greet clients, manage calls/emails, and schedule appointments
- Check clients in/out, process payments, and maintain reception area
- Offer empathetic support to clients during sensitive situations
Work Environment:
- Exposure to odors, noise, animal waste, bites/scratches, and contagious diseases
Growth Opportunities:
- Ongoing training and development to help you grow in your role or advance your career
Qualifications
We're Looking For:
- A Registered Veterinary Technician with an active license required, 1 year professional experience preferred but not required
- Consistent punctuality and reliability in adherence to scheduled shifts.
- Compassionate, calm, and team-oriented with strong communication skills.
- Comprehensive knowledge of veterinary procedures, preventative care, and hospital operations.
- Expertise in safe and low-stress animal restraint techniques.
- Proficiency in various sample collection methods, including blood, urine, fecal, and skin specimens.
- Experience in radiographic positioning and image capture.
- Experience in anesthesia administration and surgical monitoring.
- Strong computer skills and ability to manage scheduling, taking calls, and answering client questions.
- Excellent client communication and medical record management skills.
- Ability to work in a fast-paced environment with exposure to animal-related hazards.
- Commitment to professional ethics and continuous learning.
The ideal candidate will possess a combination of technical expertise and unwavering commitment to animal welfare in a dynamic veterinary setting.
Additional Information
We offer our staff:
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.)
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: https://allianceanimal.com/additionaljobdescriptiondetails/