What are the responsibilities and job description for the Veterinary Assistant/Receptionist position at Alliance Animal Health?
Company Description
Homestead Veterinary Hospital is a six-doctor practice serving a diverse caseload of approximately 70% equine, 25% small animal, and 5% small ruminant patients. We support all areas of equine sports medicine, caring for patients ranging from beloved backyard companions to high-level performance horses.
While our practice is primarily ambulatory, we also operate a 10,000 sq. ft., state-of-the-art hospital featuring indoor stocks and four stalls, including mare/foal and isolation spaces.
We’re looking for a compassionate, team-oriented individual with strong communication skills and a passion for client and patient care.
To learn more about us, click here!
Job Description
Job duties include, but are not limited to:
We’re seeking a compassionate and versatile team member to support both patient care and front desk operations, working with both small animal and equine patients.
Responsibilities:
- Restrain pets and assist with exams, procedures, and surgery (including anesthesia support)
- Triage patients and assist with diagnostics (lab samples, imaging)
- Provide nursing care and administer medications
- Communicate treatment plans with clients
- Greet clients, manage calls/emails, and schedule appointments
- Check clients in/out, process payments, and maintain reception area
- Offer empathetic support to clients during sensitive situations
Work Environment:
- Exposure to odors, noise, animal waste, bites/scratches, and contagious diseases
Growth Opportunities:
- Ongoing training and development to help you grow in your role or advance your career
Qualifications
We’re looking for:
- Minimum of 1 year of experience as a Veterinary Assistant and/or Veterinary Receptionist preferred
- Compassionate, calm, and team-oriented with strong communication skills
- Ability to multitask and stay organized in a fast-paced environment
- Comfortable properly restraining pets
- Proficient in collecting samples, obtaining medical histories, processing lab tests, and assisting with radiographs (anesthesia monitoring is a plus)
- Strong computer skills and ability to manage scheduling, calls, and client communication
- Self-starter with a desire to continue growing knowledge and skillset
Additional Information
We offer our staff:
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
- Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
- *Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
- For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.