Experienced Veterinary Receptionist

Company Description

At Inwood Animal Clinic, we specialize in quality veterinary care for pets of all ages. We are available to address any potential issues, so our patients will enjoy a lifetime of great health. Our goal is to deliver top-quality care for every animal that walks through our doors. We've been serving New York City since 2008. We're conveniently located on Broadway between Academy Street and 204th Street

To learn more about us, click here: Inwood Animal Clinic

Job Description

We are seeking a compassionate and dependable team member for a hybrid Veterinary Receptionist / Veterinary Assistant role. This position is primarily front-desk focused, with opportunities to support the medical team through light clinical duties.

This is a great fit for someone who enjoys working directly with clients while also being involved in patient care behind the scenes.

Key Responsibilities include, but are not limited to:

Reception Duties (Primary Focus):

• Greet clients and patients warmly and professionally

• Answer phone calls and emails, triage client concerns, and direct communication appropriately

• Schedule appointments to support an efficient and smooth daily workflow

• Manage check-in and check-out processes, including processing payments

• Maintain a clean, organized, and welcoming reception area

• Provide compassionate and discreet emotional support to clients during a variety of medical situations

Veterinary Assistant Support (Secondary Responsibilities):

• Assist with exam room setup and turnover

• Prepare and organize medications as directed by the veterinary team

• Restrain pets safely for exams or procedures when needed

• Support the team with basic patient care and hospital flow

Whether you’re looking to grow your skills at the front desk or expand your clinical knowledge, we provide hands-on and virtual training opportunities to support your development.

Qualifications

We’re looking for:

• Experience as a Veterinary Receptionist and/or Veterinary Assistant (minimum of 1 year veterinary experience preferred)

• Bilingual in Spanish and English preferred

• Compassionate, calm, and team-oriented with strong communication skills

• Ability to multitask and stay organized in a fast-paced environment

• Comfortable supporting both client-facing and clinical tasks

• Self-motivated with a desire to learn and grow within the veterinary field

Additional Information

Pay range: $18–$22 per hour, depending on experience

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) 
• Employee Assistance Program 
• Paid Vacation and Sick Time for ALL Employees 
• Paid Bereavement Program 
• Paid Parental Leave Program  
• Competitive Compensation  
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program 
• Access to a CVA/CVT/CVPM Partnership through Penn Foster 
• Career Development Opportunities 
• Referral Bonus Program for most positions! 
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) 
• *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.