What are the responsibilities and job description for the Front Office Receptionist position at alli Management Solutions?
We are seeking an enthusiastic Front Office Receptionist to join our team at Complete Cardiovascular Center of Monroe! This position offers competitive pay, M-F schedule, PTO, closed holidays and weekends, and full benefits including 401(k) with a company match.
Position Summary:
We are seeking a Front Office Receptionist to join our fast-paced medical clinic. The ideal candidate will have a strong background in medical office operations, exceptional multitasking skills, and a professional, patient-focused demeanor.
Key Responsibilities:
- Greet and check in patients in a courteous and timely manner
- Schedule and confirm patient appointments accurately
- Check out patients and collect co-pays and other payments at the time of service
- Answer multi-line phones, route calls appropriately, and take clear, concise messages
- Schedule in-house and hospital diagnostic testing as directed by providers
- Maintain patient confidentiality in compliance with HIPAA regulations
- Assist with general front office duties including scanning, filing, and verifying insurance
- Communicate effectively with clinical and administrative staff to ensure quality patient care
Qualifications:
- Minimum of 5 years of experience in a medical office setting required
- Proficient in using electronic medical record (EMR) systems and scheduling software
- Excellent organizational and communication skills
- Strong attention to detail and ability to work in a high-volume, fast-paced environment
- Ability to handle financial transactions with accuracy and professionalism
- High school diploma or equivalent required; additional healthcare-related certifications a plus