What are the responsibilities and job description for the Door Staff position at Alley Bar?
You serve as the face of the business for some of the busiest bars in Ann Arbor, welcoming our guests while maintaining rules of the house. You bring a respectful and fair approach to customer service as you promote safety and welfare. You’re interacting with high-volume, energetic college-aged crowds along with young professionals and elder crowds too eager to celebrate, catch a game, dance, or simply have a great cocktail. Responsibilities:Enjoys interacting with a large volume of guests in a highly social environmentEnsure safety in a high energy club and/or sit down bar/restaurantExudes confidence and composure when faced with stressful situationsRemains calm and patient despite dynamic, fast-paced environmentEffectively manages conflict, identifying and diffusing potentially aggressive situations Brings integrity and consistency to service delivery approach and models organization’s valuesMakes guests feel welcome – even when extremely challenging During any given shift, the Door Staff/Security team floats between four distinct positions throughout the premises Checks IDs and ensures smooth customer flow Constantly observes guests and operations with a strong attention to detail and a high level of awareness May step in to support the team by providing general bussing, light cleaning (putting chairs on top of tables, tidying up bathrooms)Brings a positive attitude every shift and treats everyone (clients and colleagues alike) with respectPositively influences outcomes by communicating effectivelyNeed to know:Door Staff/Security shifts are predominantly evening/night shifts; this position requires night time availabilityMay be asked to lift up to 50 lbs on occasionMust be available for ALL University of Michigan football home gamesNo experience required, but is preferred – great entry level position!
Salary : $16