What are the responsibilities and job description for the Medical Front Desk Representative position at AllerVie Health?
Medical Front Desk Representative, Full-time, Kenwood, OH
About AllerVie Health:
At AllerVie Health, our team members are unified around our mission to help patients achieve and maintain optimal health and quality of life - free from the symptoms and suffering of allergies, asthma, and related immunological conditions. From our physician and clinical roles to our administrative and operational support roles and everything in between, we change lives for the better - giving people their lives, health, and vitality back in real, tangible ways. We live every day on a mission and wake up excited to tackle new challenges and provide people with health solutions.
At AllerVie Health, our team members are unified around our mission to help patients achieve and maintain optimal health and quality of life - free from the symptoms and suffering of allergies, asthma, and related immunological conditions. From our physician and clinical roles to our administrative and operational support roles and everything in between, we change lives for the better - giving people their lives, health, and vitality back in real, tangible ways. We live every day on a mission and wake up excited to tackle new challenges and provide people with health solutions.
About You:
You’re passionate about providing exceptional care and believe that every patient deserves to be seen, heard, and supported. You show accountability in every detail—from preparing a room to ensuring each patient leaves with confidence and understanding.
You lead with compassion and integrity, building trust through honesty and empathy. You find joy in brightening a patient’s day and know that a kind word can make a world of difference.
As part of a team that values service and advocacy, you bring dedication and heart to everything you do.
If you’re ready to grow in a place that values both your skill and your spirit, we’d love to meet you.
Job Summary:AllerVie Health is seeking a friendly, organized, and service-oriented Medical Front Desk Representative to join our team. This vital role serves as the first point of contact for our patients and plays a key part in ensuring a seamless and welcoming experience at our clinic. We’re a growing organization committed to delivering exceptional allergy and immunology care—and we’re looking for team members who share our passion for making a difference in the lives of others.
Location: 8250 Kenwood Rd. Suite B, Cincinnati OH 45236
Pay Range: Starting pay is $18.00 an hour, depending on experience.
Key Responsibilities:
- Greet patients warmly and manage check-in/check-out processes with professionalism and accuracy
- Answer phone calls, respond to patient inquiries, and schedule or modify appointments as needed
- Collect co-pays and payments at the time of service; explain billing policies and assist with payment arrangements
- Maintain accurate patient records and support administrative tasks such as scanning, filing, and insurance verification
- Communicate effectively with clinical staff and providers to ensure coordinated, efficient care delivery
Qualifications, Education, and Experience:
- High school diploma or GED required
- Prior experience in a healthcare or medical front office setting strongly preferred
- Excellent interpersonal and customer service skills with a friendly, professional demeanor
- Strong written and verbal communication abilities
- Highly organized with attention to detail and the ability to multitask in a fast-paced environment
- Comfortable using Microsoft Office tools (Word, Outlook, etc.) and electronic scheduling or EMR systems
When you join AllerVie Health, you become part of a purpose-driven team dedicated to transforming lives through compassionate allergy care. We recognize and value the experience, perspective, and commitment you bring to our mission. In return, we offer competitive compensation and comprehensive benefits that empower you to thrive. This support enables you to give your best to the patients who count on us every day.
Benefits:
Benefits:
- Medical, Dental, and Vision Insurance Plans
- Employer HSA contribution
- Employer-Paid Life Insurance
- Supplemental benefit offerings
- 401(k) Plan with employer match
- Generous PTO and paid holidays
Learn About Us:
LinkedIn: https://www.linkedin.com/company/allervie-health/posts/?feedView=all
Instagram: https://www.instagram.com/allerviehealth/
AllerVie Health is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
LinkedIn: https://www.linkedin.com/company/allervie-health/posts/?feedView=all
Instagram: https://www.instagram.com/allerviehealth/
AllerVie Health is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Salary : $18