Bilingual (English/Spanish) Medical Receptionist

MEDICAL RECEPTIONIST JOB POSTING

Thriving Allergy, Asthma & Immunology Medical Group is looking for an experienced bilingual (a MUST) Medical Receptionist. If you’re a bilingual superstar who can manage multiple providers and multiple locations, let’s talk. Applicant must be polished, professional, a self-starter, able to multitask, able to coordinate patient and physician schedules, obtain patient prior authorizations, verify insurance eligibility and benefits on the spot, maintain front office ensuring organization and streamlined workflows throughout the clinic. Ideal candidate excels under pressure, provides consistent adherence to job duties and perfects projects from start to finish with limited direct oversight. We’re looking for a professional who believes that patients should be treated as people rather than numbers, who understands the value of compassionate service and works well in stressful situations. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down, look patients in the eye and provide personalized service. There are a few advancement opportunities for the successful applicant. A great attitude and a true team player is an absolute must! If you meet all these requirements, we encourage you to apply!

Medical Office Receptionist Job Duties:

· Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone, answering or referring inquiries with a smile

· Excels at electronic medical records navigation

· Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone

· Maintains accurate and up-to-date Eligibility and Benefit on all patients

· Knowledge of Excel and use of spreadsheets

· Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays

· Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area

· Ensures availability of treatment information by reviewing and retrieving patient records from referring physicians

· Maintains patient accounts by obtaining all copayments/coinsurance from each patient, recording, and updating personal and financial information

· Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims

· Maintains front office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; stocking and controlling office supplies

· Protects patients' rights by maintaining confidentiality of personal and financial information.

· Schedule appointments for new and recurring patients based on Physician and PA/NP availability

· Maintain patient records in Electronic Health records

· Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services

· Provide patients with support and guidance as needed

· Maintains operations by following policies and procedures; reporting needed changes

· Contributes to the success Allergy, Asthma & Immunology Medical Group by accomplishing the duties outlined above

Benefits:

· Direct Deposit / Paychex Online Access for tax documents

· Paid Time Off - Accrual to 80 hours

· 7 Paid Holidays

· Sick pay

· Bereavement leave

· Access to Health Insurance

· Retirement Benefits after vesting period (100% employer contributed)

· End of year bonus dependent upon productivity

Job Type: Full-time

Application Questions

You have requested that really ask candidates the following questions:

· How many years of medical receptionist experience do you have?

· How many years of relevant experience do you have?

· Are you able to work in Oxnard, Ventura, Camarillo and Newhall, CA?

· When are you available for an interview or phone screen? Please list 2-3 dates and times or ranges of times.

Job Type: Full-time

Salary: $17.00 to $19.00 /hour

Job Types: Full-time, Part-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Retirement plan

Education:

• Associate (Preferred)

Experience:

• Customer Service: 3 years (Preferred)
• Computer Skills: 4 years (Preferred)

Work Location: In person

Salary : $17 - $19