What are the responsibilities and job description for the Program Operations and Data Coordinator position at Allentown Economic Development Corporation?
Program: Allentown Works (EDA Recompete Pilot Program)
Position Type: Full-Time, Exempt. This is a four-year grant-funded position.
Reports To: Program Manager
Location: Allentown, Pennsylvania (On-site)
Position Summary
The Program Operations and Data Coordinator will provide cross-analytical, content, and coordination support to the Allentown Works initiative, a multi-partner, neighborhood-specific effort to reduce barriers to employment and expand access to quality jobs.
This position supports program administration, governance, reporting, marketing, employer engagement, and partner coordination activities, ensuring smooth communication and high-quality data and narrative outputs across the program.
The ideal candidate is analytical, people-focused, and resourceful; able to synthesize complex information, translate data into stories, and manage projects involving multiple partners and timelines.
This is a grant-funded position available from 2026 to 2029
Key Responsibilities
Program Administration
- Manage fund requests, tracking, and compliance filings in alignment with AEDC procedures.
- Maintain organized digital and administrative systems for documentation, reporting, and invoicing.
Stakeholder Management
- Manage communication between AEDC and external partners, serving as a responsive, solutions-oriented liaison.
- Coordinate partner meetings and documentation across several partners and ongoing projects.
- Prepare materials and data summaries for coordination meetings, overall decision-making, and reporting.
- Facilitate collaboration and information flow across component projects to ensure alignment and timely updates.
Policy Analysis & Content Generation
- Conduct quantitative and qualitative analysis to identify trends, challenges, and impact stories that inform program decisions.
- Develop narrative reports, data visualizations, and presentations that communicate progress and outcomes to stakeholders.
- Create materials, presentations, and outreach products that translate program metrics and stories into accessible, compelling content.
Other
- The position may include other related responsibilities as needed to support AEDC and ensure successful program delivery.
Qualifications
- Bachelor’s degree in Public Policy, Public Administration, Economics, or related field; Master’s preferred.
- Strong analytical and writing skills; ability to interpret data and communicate findings clearly.
- 2 to 5 years of experience in workforce, community, or public-sector program management; administering program activities, budgets, and tracking goals.
- Proficiency with Microsoft Excel
- Experience with GIS, Data visualization tools (Tableau, Power BI), and statistical analysis tools preferred.
- Excellent interpersonal skills; able to build trust and coordinate with diverse partners.
- Highly organized, detail-oriented, and comfortable managing multiple priorities.
- Flexible and proactive; able to work effectively with limited information and evolving tasks.
- Bilingual (English/Spanish) preferred.
Culture and Values
- This role embodies the spirit of collaboration and innovation that drives Allentown Works.
- The Program Operations and Data Coordinator helps transform complex systems and data into meaningful stories, supports decision-making, and strengthens coordination across all partners.
- The position calls for a problem-solver with both analytical depth and people skills, who thrives in a dynamic, team-oriented environment focused on creating opportunities for Allentown residents.
Benefits Include
- Competitive Salary
- Health care plan (medical, dental, prescription, life, and disability insurance)
- Vacation, Personal, and Sick Leave, plus Holidays
- Retirement Plan
Interested applicants must send a resume and cover letter to info@allentownedc.com