Library Assistant

Essential Functions:

• Assist patrons with locating and borrowing library materials, using computers, and accessing digital resources.
• Perform circulation duties, including checking materials in and out, managing holds, and processing library cards.
• Maintain the organization and appearance of library collections by shelving materials, shelf reading, and conducting inventory checks.

Job Duties:

• Provide general reference and reader’s advisory services to patrons.
• Assist with library programming, including story times, workshops, and special events.
• Support outreach efforts by participating in community events and promoting library services.
• Troubleshoot basic technology issues and assist patrons with public computers, printers, and other library equipment.
• Process new materials, mend damaged books, and withdraw outdated items from the collection.
• Enforce library policies and ensure a safe and respectful environment for all patrons.
• Perform clerical tasks such as answering phones, responding to inquiries, and maintaining patron records.
• Assist with displays, bulletin boards, and promotional materials to highlight library services.
• Handle monetary transactions for fines, fees, and book sales as needed.
• Confidently represent Allendale-Hampton-Jasper Regional Library System’s member values.
• Represent AHJ Regional Library System in the community and at community events.
• Perform all other duties as assigned.

Minimum Qualifications (Knowledge, Skills and Abilities):

• High School diploma or equivalent preferred; some college coursework preferred.
• Prior experience in a library, customer service, or clerical role is a plus.
• Strong interpersonal and communication skills with the ability to interact effectively with diverse populations.
• Proficiency in basic computer skills, including email, Microsoft Office, and internet navigation.
• Ability to learn library software and assist patrons with digital resources.
• Attention to detail and strong organizational skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Availability to work evenings and weekends as needed. The schedule for this position is M, T, W, F & Sat
• Bilingual in English and Spanish or another language commonly spoken in the community is a plus.

Physical Demands and Work Environment:

Work is performed in a library setting with extensive public interaction.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel books, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

The noise level in the work environment is usually moderate. Work environments are climate controlled, dressing in layers is recommended.

The Library Assistant is primarily responsible for supporting daily library operations. This position also plays a vital role in assisting patrons, maintaining library materials, and ensuring a welcoming environment for all visitors.