What are the responsibilities and job description for the Inside Sales Representative position at Allen Rubber Company Inc.?
Inside Sales Representative – Wholesale Tire Distribution
About Us
We are a family-owned wholesale tire distributor serving automotive repair shops, tire dealers, and dealerships throughout the Greater Philadelphia and South Jersey region. Our reputation has been built on exceptional customer service, fast deliveries, and building long-term relationships with our customers.
We're looking for a motivated Inside Sales Representative who enjoys helping customers, solving problems, and working as part of a high-performing team.
Position Summary
As an Inside Sales Representative, you will be responsible for building relationships with our dealer network by handling inbound and outbound sales calls, processing orders, recommending products, and providing exceptional customer service. This is a fast-paced position where communication, teamwork, and attention to detail are essential.
Responsibilities
- Build and maintain strong relationships with existing dealer accounts.
- Make outbound sales calls to grow business and identify new opportunities.
- Answer inbound customer calls and process tire orders accurately.
- Recommend alternative products based on availability, pricing, and customer needs.
- Stay knowledgeable on tire brands, product lines, promotions, and manufacturer programs.
- Collaborate closely with warehouse, logistics, and delivery teams to ensure timely order fulfillment.
- Resolve customer questions and concerns professionally.
- Document customer interactions and call notes within the company's guidelines.
- Follow up on quotes, backorders, and customer inquiries.
- Meet individual and team sales goals while maintaining outstanding customer service.
Qualifications
- Previous inside sales or customer service experience preferred.
- Automotive or tire industry experience is a plus but not required.
- Strong communication and relationship-building skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Excellent organizational and time management skills.
- Strong computer skills and ability to learn new software.
- Positive attitude with a team-first mindset.
- Self-motivated and dependable.
What We're Looking For
The ideal candidate is someone who:
- Enjoys talking with customers and building lasting relationships.
- Takes pride in providing outstanding customer service.
- Is driven to achieve goals while supporting teammates.
- Can think quickly and solve problems under pressure.
- Values teamwork, accountability, and continuous improvement.
Benefits
- Competitive salary
- Health benefits
- Paid time off
- 401(k)
- Employee discounts
- Ongoing training and development
- Opportunities for advancement within a growing company
If you're looking to join a company that values teamwork, customer relationships, and professional growth, we'd love to hear from you.
Our team combines decades of industry knowledge with hands-on experience, allowing us to provide personalized recommendations, competitive pricing, and fast, efficient delivery. We proudly carry a wide selection of leading tire brands to meet the needs of every customer—from passenger vehicles and light trucks to commercial.
At Allen Rubber Company Inc., we believe in doing business the right way: honest communication, consistent service, and a genuine dedication to helping our partners grow. As a family-operated company, our customers aren’t just accounts—they’re long-standing relationships built on trust.
Salary : $60,000 - $65,000