Bartender

Summary for Bartender 

The Bartender is responsible for the vessel’s daily beverage sales operation, including the effective administration, supervision, and execution of beverage programs consistent with the company standards and goals that drive the guest experience culture while achieving and exceeding revenue targets. 

Essential Duties & Responsibilities for Bartender  

• Deliver the highest possible quality of beverage services on board and ensure the implementation and execution of corporate policies and procedures within the Hotel Department. 
• Controls, measures, and reports bar sales outlet performance daily and takes required corrective action to ensure that operations meet company standards and objectives.  
• Achieves or exceeds bar revenue and cost objectives for the established cruise program targets. Creates new opportunities and maximizes existing ones to generate extra revenue. Manages the beverage outlet as a profit center, assuming responsibility for all revenue and expenses. Ensures that the department’s operational budget is strictly adhered to and that all costs are controlled.
• Recommend measures to prevent/reduce costs. 
• Implement inventory and audit procedures for beverage facilities consistent with operational policies and directives. Along with the Hotel Manager, ensure beverage inventories in stores and bars are at the par level determined by the Company. Ensures that the bar is counted after each cruise and investigates discrepancies. 
• Oversees beverage facilities are maintained at company standards and meet or exceed Alaska Department of Environmental Conservation regulations. 
• Inspect the lounge and bar for physical condition, equipment condition, and presentation and ensure prompt repair and maintenance through proper job order use.  
• Follows prescribed hours set forth by the vessel’s daily roster.  
• Maintain awareness of basic safety rules, workplace safety, and respect for the environment. 
• Commit to understanding terrain and vessel itinerary.  
• Supports the Hotel department in projects. 
• Special projects may be assigned as required by the business.

Minimum Qualifications for Bartender 

• High school diploma or equivalent GED
• 2-4 years of experience in the culinary or restaurant industry with proven knowledge of and experience in bar duties obtained within the last 2 years. 

• Must be a minimum of 21 years of age. 
• TAP (Training for Alcohol Professionals)
• Alaska Food Worker Card issued by DEC. 
• Strong communication skills: verbal, non-verbal, and writing skills, as well as the ability to communicate written technical information.  
• Interpersonal skills with the ability to manage situations where issues must be resolved satisfactorily. 
• Strong communication, and organizational skills. 
• Effective problem-solving skills. 
• Must be experienced at multi-tasking and remain flexible in a demanding and fast-paced environment.
• Microsoft Office experience.
• Valid US driver’s license and a clean driving record.
• Must pass a security background check and DOT drug test.

Preferred Qualifications for Bartender 

• Experience in tourism and/or cruise industry. 
• Experience in the culinary and hospitality industry. 

Traits and Characteristics for Bartender 

To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  

Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 

Follow & Deliver Core Values: 

• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences.
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering.
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization.
• Sustainability at our core: We are dedicated to sustainable operations for future generations.
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement.
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations.
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities.

Environmental Conditions for Bartender 

The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.  

• May include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, and occasional use of required protective clothing, including raingear and life preserver. 

Physical Demands for Bartender 

The physical demands are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 

• Sufficient clarity of speech and hearing or other communication capabilities permit the employee to communicate well with other employees and the public.
• Sufficient vision or other powers of observation which permit the employee to use a computer screen and process numeric data

• Sufficient manual dexterity permits employees to operate a computer keyboard and access files.
• Sufficient personal mobility and physical reflexes permit employees to move about in a ship throughout tight spaces.
• Ability to walk on uneven deck surfaces, crossing from vessel to vessel. 
• Occasionally required to lift and/or move up to 50 pounds. 
• Must be physically able to work a typical workday averaging 12 hours per day, seven days a week.
• Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

Work Environment for Bartender 

The work environment characteristics described here represent those encountered by an employee while performing the essential functions of this job.  

• May be required to travel as needed. 
• Frequent interaction with other departments
• When onboard, the crew stays in shared quarters with little privacy and constant vibration and engine noise, often for extended periods. 
• Due to the remote locations of vessel routes, internet connectivity is limited. 
• This is a fast-paced and dynamic work environment with a diverse workforce. 
• Ability to work a flexible schedule to include weekends and holidays during the tour season.
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures