National Accounts Manager

Our Story 

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 37 offices throughout the country and continue to grow! 

We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse work force is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why, one half of our employees have been with ALC for over 10 years! 

Why we’re Awesome!!

• Inclusive company culture

• Training and Development

• Competitive Compensation

• Unparalleled Benefits & Wellness (we mean really good)!

• 401k with a generous match

• Career Growth Opportunities

• Transfer Opportunities

• Share in Company ownership

• Employee Recognition program

We are looking for a National Accounts Manager to join our team! The National Accounts Managers are primarily outside salespeople. As such, the majority of their time is spent in the field calling on potential and existing customers in an effort to grow the business base. 

You will

♦ New Customer Acquisition

• Contact new customers and draw on unique competencies to demonstrate how the business (ALC) can

be beneficial to the customers.

• Develop systems/processes for effective prospect identification, qualification and management.

• Develop a strategic plan to acquire, track and communicate effectively with new customers.

• Carry out strategies through prospect contact, proposal development and presentation, effective follow-

up and account management.

♦ Maximize Capacity of Current Customer Base

• Analyze current customer market share, trends, etc. and develop plans to address growth opportunities

within the customer base.

• In conjunction with transportation brokers, customer profiles and analysis of customer histories.

• Work with transportation brokers to maximize the capacity of the current base of customers through

ongoing sales meetings and strategy sessions.

• Assist transportation brokers in maximizing customer’s capacity through customer meetings, proposals

and presentations.

♦ Customer Retention

• Develop plans (individual and global) for retaining the current customer base.

• Activities include monthly/quarterly/annual meetings with customers, social/relationship building

activities (i.e. lunches, events, communication through emails, cards, calls).

• Develop ongoing marketing efforts, coordinated with Corporate Marketing personnel, to effectively

communicate with current customers.

In addition to the primary responsibilities, below are other areas of responsibility that contribute to the overall

success of the office:

♦ Operations

• Working knowledge of daily office operations, capabilities, computer programs, loading procedures and

routing, sufficient enough to assist with broker backup when needed.

♦ Collections

• Assist in the collections efforts to insure timely and complete payment of all transactions while

maintaining a professional working relationship with the customer.

♦ Claims Management

• Assist in negotiations with carriers and shippers/receivers to arrive at an amicable solution for all.

Skills and Experience

• 1-3 Years of Third-Party Transportation

• Experience with Microsoft Office (Excel) 

• Excellent time-management skills

• Highly organized and detail-oriented

• Ability to work well under pressure in a fast-paced environment

Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.