Inside Sales Representative

Job Description:

This role is responsible for providing a premier experience through every interaction with the Allen brand, company, and associates in a fast-paced environment.

Essential Duties and Responsibilities:

·        Provide 100% customer satisfaction to our Pro Dealers, Rental Centers, Rental Reps, and our AEC Sales Team.

·        Order entry: processing information to send parts and equipment to customers.

·        Help close deals or solve problems in the field for/with our AEC salesmen.

·        Take orders from customers who walk in to buy equipment and/or parts.

·        Use our CRM system to create quotes for equipment and freight for customers.

·        Make at least 15 outbound sales calls for various AEC call programs.

·        Coordinate used equipment sales from AEC’s Repair Facility.

·        Help coordinate daily shipments including production and shipping information.

·        Research equipment for our engineering and sales departments.

·        Ensure our CRM system is updated with customer information.

·        Other duties as assigned.  

Requirements:

·        Proficient in Microsoft Office, specifically Word and Excel.

·        Experience in an ERP system.

·        Must be able to multitask in a fast-paced environment.

·        Must be able to calculate discounts, freight percentages, etc. to accurately generate quotations.

·        Excellent verbal and written communication skills.

·        Detail oriented with respect to documentation and organizational skills.

·        Must be a team player with a positive, upbeat attitude, and be willing to work flexible hours.

Physical Requirements:

·        Prolonged periods of sitting at a desk and working on a computer.

·        Times of extended travel by plane and/or car may be required.

·        Must be able to lift 15 pounds at a time.