Case Manager

CASE MANAGER -2nd Shift

Department: Allen County Community Corrections FLSA Status: Non-Exempt
Classification/Level: A5 Date: 02/2023

Under the direction of the Senior High Risk Case Managers, the Case Manager is responsible for monitoring the program compliance of low, medium, high, and very high-risk program participants arrested for misdemeanor and felony related offenses and assisting with program and project development as needed. This position is covered as defined by The Board of Commissioners of the County of Allen Employee Handbook.

ESSENTIAL FUNCTIONS:

• Meet and consult with program participants, preparing legal documents, distributing informational handouts, answering general questions and explaining program rules and conditions.
• Represents Community Corrections at the Allen County Superior and Circuit Court daily and files Home Detention/Residential Services Reports in Court.
• Designs and develops an individualized case plan for each program participant based on their Criminal Justice Risk Assessment (IRAS) score, clinical impressions, program recommendations and court ordered sanctions.
• Monitors compliance of the rules and regulations for Reentry Court, Restoration Court, OVWI Court, HOPE Probation and Veterans Court.
• Responds and documents all telephone and email correspondence from program participants, program participants’ families, treatment providers, transitional living facilities and attorneys on caseload.
• Enters program participant data into the computer accurately and completely.
• Oversees and/or conducts group screenings for all participants not incarcerated and persons wishing to reside with an incarcerated participant. Ensure participants and other persons in the household complete and sign all required paperwork.
• Prepares and forwards necessary program participant requirements documents to counselors and agencies.
• Reviews and processes report from all referral sources, reviews deficiencies, when necessary, makes referrals to agencies for additional services, and imposes monitoring sanctions.
• Conducts observed urine drug tests on a random basis and maintains drug test records.
• Files revocation paperwork with Allen County Superior Courts for all felony and misdemeanor participants that fail to complete their intake in the allotted time frame as designated by the Courts.
• Prepares successful and termination discharge paperwork for all program participants.
• Reviews program participants’ files for accuracy and completeness prior to creation of discharge paperwork.
• Tracks compliance with all policies, regulations, and procedures, as well as monitors the progress of all clients on his/her caseload, to include Residential Service Clients
• Makes decisions based on participant’s sentence and court order.
• Makes decisions that impact the safety of Allen County citizens.
• Ensures that a participant is not contacting a vulnerable victim as defined in Senate Enrolled Act 9.
• Ensures that a participant is given the correct release date based on court order and jail time credit.
• Meet with participants in the PODs at the ACCC Residential Services Facility.
• Ensure a Release of Information is signed in order for staff to contact medical personnel to ensure participants are taking medications as prescribed.
• Supervise high risk participants in the community who have been convicted of the most serious crimes such as murder and monitoring their whereabouts and progress on the program.
• Ensure that participants convicted of a sex offense are following reporting requirements with the Allen County Sex Participant Registry.
• Performs all other duties as assigned, including overtime as required.
• Uses principles of evidence-based practices as a guide in interactions with program participants and in the development of department programs.
• Completes program participants intakes. Maintains current, accurate case files, including classifying participants according to risk based on IRAS results, recording defendant’s behavior and compliance with court’s order.
• Maintains current, accurate case files, including classifying participants according to risk based on IRAS results, recording defendant’s behavior and compliance with court’s order.
• Must model Pro-Social behavior at times and in all places.

REQUIREMENTS:

• Bachelor’s Degree in Criminal Justice, Behavioral Science, or related field of study and three years’ experience in case management or related experience
• Ability to be certified in Indiana Risk Assessment System (IRAS) Tool Training/Application
• Ability to be certified in Crisis Intervention Training (CIT)
• Knowledge of all local, state, and federal laws applicable to program operations
• Strong written and verbal communication skills
• The agency subscribes to the National Institute of Corrections’ Eight Principles of Effective Intervention (EBP), must be able to complete required Correctional EBP training programs and demonstrate competencies that focus on empirical recidivism risk reduction strategies.
• Knowledge of standard policies and practice of Allen Superior Court
• Knowledge of treatment programs and services available to program participants to offer referrals to program participants.
• Ability to deal swiftly, rationally, and decisively with potentially violent individuals and precarious situations.
• Strong interviewing skills to investigate, counsel, and work with program participants and their families to complete all the program requirements.
• Strong supervisory skills to provide intensive case management services and ensure completion of program requirements.
• Ability to maintain strict confidentiality of all department records and information.
• Knowledge of evidence collection and preservation techniques to conduct urine drug screenings.
• Strong computer skills with the ability to use Microsoft Office and other job-related software.
• Ability to work at either ACCC location.
• Knowledge of evidence-based principles and practices.

DIFFICULTY OF WORK:
The Case Manager uses judgement when supervising program participants within legal requirements and guidelines and ensuring program participants finish the program completely. Cases Managers duties include many variables, when considering recommendations for program participants that require consideration of unique situations and a variety of complex, individual circumstances, and choices.

RESPONSIBILITY:
The Case Manager is responsible for providing substantial contributions when supervising program participants in Allen County Community Correction programs. Purpose and desired results are known, and some unusual cases and circumstances are discussed with supervisors. Work is reviewed for completeness, soundness of judgement, and compliance with laws and regulations.

PERSONAL WORK RELATIONSHIPS:
The Case Manager maintains frequent communication with other County employees, program participants, officials from various governmental and social service agencies, and members of the public regarding the coordination of reentry of serious and violent felony program participants.

WORKING CONDITIONS:
The Case Manager works in and out of an office setting with frequent contact with potentially dangerous,
violent, and abusive program participants convicted of various misdemeanor and felony offenses. There is some
standing and walking with frequent sitting. Some lifting of up to 40 pounds, bending, reaching overhead, and kneeling is required. Frequent mental/visual effort, attention to detail, detailed inspection, and typing are to be expected.

SUPERVISION:
None

LICENSING:
Ability to obtain Motivational Interviewing Internal Certification
Ability to obtain Crisis Intervention Training (CIT) Certification
Ability to obtain Criminal Justice Risk Assessment (IRAS) Instrument Training/Application Certification
Ability to obtain Effective Communication and Motivational Strategies Certification (ECMS)
Ability to obtain Carey Bits and Guides through the Carey Group
Valid Driver’s License

IMMEDIATE SUPERVISOR:
Senior High-Risk Case Manager

HOURS:
Sunday - Thursday, 12:00pm – 8:30pm; 40 hours/week as assigned; some evening and weekend hours; overtime as required.

Please complete the application accurately and thoroughly. A resume is optional. Remember to save and submit your application. If applying for multiple positions, submit a separate application for each one. You'll receive an email confirmation once your application is received. Due to the high volume of applications, further communication will only occur if you're selected for an interview.

We are an Equal Opportunity Employer (EEO). Accordingly, all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, age, disability or medical condition, national origin, and veteran status, and all other categories protected by federal, state, and local anti-discrimination laws. Reasonable accommodations for persons with a known disabling condition will be considered in accordance with State and Federal Law.