What are the responsibilities and job description for the Ticket Sales Account Executive position at Allen Americans?
The Ticket Sales Account Executive is responsible for selling tickets for the Allen Americans with a heavy focus on group sales. Client relationships and leads will be derived from face-to-face meetings, video meetings, phone calls, emails, and attending networking events. This position will receive top-notch sales training, career development, and mentorship.
Duties and Responsibilities:
- Generate revenue through the sale of group tickets, season tickets, and premium seating areas.
- Set meetings for the purpose of closing new business.
- Hit a predetermined number of outbound call touch points per day.
- Represent the organization at in-house and off-site events promoting sales.
- Work games, nights, weekends, and holidays as assigned.
- Handle incoming calls from sales prospects, processing ticket orders in a timely and efficient manner.
- Provide first-class customer service to generate new clients and sales revenue, as well as repeat business and referrals.
- Ensure timely collection of payments, monitor ticket fulfillment, and keep detailed records on purchase history.
- Maintain and submit accurate daily, weekly, and monthly reports on sales activity.
- Other duties as assigned.
Preferred Qualifications, Skills, and Education:
- Bachelor’s degree in Business, Sports Management, Marketing or related field.
- A passion for sales and a willingness to learn.
- Ability to professionally present sales material to potential clients.
- A team player with a collaborative mentality.
- Strong organizational and communication skills.
- Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned.