What are the responsibilities and job description for the Restaurant Hostess position at Allegro Restaurant and Bar?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience. Your primary responsibilities will include greeting guests, managing reservations, and coordinating seating arrangements to optimize flow and service efficiency.
Responsibilities
- Greet and welcome guests upon arrival with a warm and friendly demeanor.
- Manage reservations and seating arrangements effectively to minimize wait times.
- Maintain an organized waitlist and communicate with guests regarding their expected wait times.
- Assist in the training of new staff members on guest relations protocols.
- Collaborate with the serving staff to ensure seamless service delivery.
- Address guest inquiries and concerns promptly, ensuring high levels of satisfaction.
- Utilize POS systems, such as Aloha POS, for managing reservations and orders efficiently.
- Uphold cleanliness and organization in the host/host area at all times.
Skills
- Strong hospitality skills with a passion for providing excellent guest services.
- Previous experience in food service or restaurant environments is preferred.
- Excellent communication skills to effectively interact with guests and team members.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Strong customer service orientation with a focus on enhancing guest relations.
- A positive attitude and ability to work collaboratively within a team setting.
Join us as we strive to provide outstanding experiences for our guests while fostering a supportive work environment for our team!
Job Type: Part-time
Pay: $17.25 per hour
Expected hours: 10 – 15 per week
Benefits:
- Flexible schedule
Work Location: In person
Salary : $17