Clinic Manager

Brief Description

The Clinic Manager leads the daily administrative and operational functions of the clinic, ensuring alignment with Allegro Pediatrics’ standards of excellence. This role provides leadership and direction to enhance the experience of patients, families, providers, and staff. Key responsibilities include overseeing clinic operations, managing personnel and resources, ensuring regulatory compliance, and supporting the delivery of high-quality, patient- and family-centered care. The Clinic Manager serves as a key resource within the organization and promotes strong communication, coordination, and collaboration across teams.

Primary Responsibilities

Clinical Operations and Leadership:

• Oversee daily clinic operations and coordination of patient care services
• Drive initiatives to improve patient, provider, and staff satisfaction
• Identify and implement opportunities to enhance quality, safety, efficiency, and effectiveness
• Build and maintain a collaborative partnership with the Site Medical Director and Clinic Operations Manager.
• Ensure patient- and family-centered care remains the foundation of all services
• Maintain clear, transparent communication through meetings, huddles, one-on-ones, and digital channels
  
  

Personnel Management

• Foster a collaborative, inclusive, and supportive team environment
• Build and maintain strong working relationships across all levels of staff and leadership
• Oversee staffing needs, including scheduling, absences, and leave management (e.g., FMLA)
• Recruit and retain team members aligned with service excellence and quality care standards
• Lead staff to meet organizational goals related to productivity, quality, and continuous improvement
• Oversee staff training, competency validation, and professional development
• Provide ongoing performance feedback, including:
• Monthly one-on-one meetings
• Semi-annual and annual performance reviews
• Identify and promote learning and growth opportunities for team members
  
  

Facility Management

• Oversee clinic facility operations and ensure a safe, efficient environment
• Participate in facility planning and renovation projects
• Monitor and manage clinic inventory and supplies in coordination with regional leadership
  
  

Professionalism

• Demonstrate professionalism, integrity, and accountability in all interactions
• Maintain a respectful, approachable, and trustworthy presence
• Navigate challenges with composure and sound judgment
• Model behaviors that promote a positive and ethical workplace culture
  
  

Requirements

• Strong leadership, interpersonal, and conflict resolution skills
• Ability to work independently, solve problems, and make informed decisions
• Experience coaching, mentoring, and developing team members
• Excellent written and verbal communication skills
• Strong technical and systems proficiency
• Demonstrated commitment to patient-centered care and customer service
• Proven ability to build relationships across diverse teams and navigate complex situations with tact and professionalism
• Must be 18 years of age or older
• Pre-Employment Requirements:
• Background check
• Drug testing in compliance with Washington State Bill 5123 for this safety-sensitive position.

• To uphold safety for all employees and patients, we continue to require vaccination status for all new hires, including remote or hybrid schedules, at time of hire and annually
• Current COVID booster, or as newly released, and annually each fall
• We require flu immunizations at time of hire, or as newly released, and annually each fall
• Various other immunization requirements that we can discuss during your interview
• All employees are currently required to wear a surgical, KN95 or N95 mask at all times while in clinic, patient facing
  

Education

• High School or equivalent diploma or higher
  
  

Schedule

• Full-time, Monday–Friday
• 4 Days in Clinic & 1 Remote Day
• 8:00am – 5:00pm
• 6:00am – Managing call outs and staff location changes (remotely)
• Weekends & Holidays as Needed
• You are assigned to a specific clinic but may need to help cover other clinics in person/remote as needed.
  
  

Work Environment/Physical Demands

The following is required to perform the essential functions of this role.

While performing the duties of this job the employee regularly works in an office/clinic setting, are as follows:

• Prolonged periods sitting at a desk and working on a computer
• Prolonged periods of standing, walking and bending
• Must be able to lift up to 15 pounds at times
• Must be able to read, write, speak, and understand English and communicate effectively
  
  

Benefits Full-Time, working 24 hours weekly:

• Bi-weekly payroll
• Medical
• Dental
• Vision
• Employer paid life, AD&D insurance
• Employer paid Employee Assistance Program (EAP)
• Vacation
• 401(k) Plan
• 401(k) employer matching
• Annual employer discretionary bonus
• Anniversary bonus
• Annual performance review bonus
• Volunteer bonus incentives
• License renewals reimbursement
• Birthday/anniversary recognition
  
  

Allegro Pediatrics is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability status, sex, sexual orientation, gender identity, gender expression, medical condition, genetic information, pregnancy, military and veteran status, or any other characteristic protected by law.