Change Manager

Job Summary:

The Senior Change Manager is primarily responsible for providing dedicated Onboarding program/project support for change initiatives, as well as promoting increased change capability in individuals and groups for a range of projects in assigned areas. The Senior Change Manager will work closely with the Lead Change Manager, Change Management Lead, Change Management Manager, Product and Delivery team members, communications and other business partners to assess the level of change and help develop and execute an appropriate change management strategy, including leadership and stakeholder engagement, communication, training and adoption reinforcement plans.

The Senior Change Manager reports to the Change Management Lead or Change Management Manager for his/her assigned area in Onboarding and in support of the overall EVOLVE program.

In-Office Requirement:

• Required in-office presence at least 2 days per week

Responsibilities

Essential Functions:

• Develop detailed knowledge and understanding of the business strategy, objectives, and goals
• Establish relationships with key project leaders/product owners, and business stakeholder
• Promote and sponsor partner interaction between product/delivery teams and business partners to foster a collaborative working environment
• Apply a structured change management approach and execute change-related activities
• Administer and complete change management assessments
• Support/Lead communication planning and execution efforts
• Support/Lead training planning and execution efforts
• Support/Lead adoption reinforcement planning and execution efforts; including training material creation such as Quick Reference Guides, videos, etc.
• Consult and advise project team members and key business partners in the change process
• Evaluate and ensure user readiness
• Track and report issues to the Change Management Lead or Change Management Manager and/or project team
• Monitor change adoption post implementation
• Set expectations with team members and other stakeholders and continually manage those expectations
• Conduct the following Change Management activities:
o Conduct stakeholder impact assessments and analyses
o Support onboarding activities for members of the change network
o Prepare for and lead outreach and feedback loop activities: focus groups, working sessions, and feedback discussions, etc.
o Design & Execute communications plans
o Design & Execute leadership involvement plan
o Design & Execute post-deployment support and reinforcement plans
o Assess adoption and prepare/execute adoption remediation plans as necessary
o Work with and coach both Associate Change Managers and Change Managers as they support the Senior Change Manager on various projects.

Supervisor and/or Management Responsibility: 

• Set and continually manage Change Management expectations with team members and other stakeholders
Coach, mentor, and lead project team members (project team and internal customers), educating each in the process and tools being used and their role in the process

Budget Responsibility:

Scoping projects and possibly managing budgets
for contract resources

Qualifications

Minimum Education and/or Experience:

• Bachelor's Degree in Organizational Change, Communications, Computer Science, Management Information Systems, or related field
• 5-7 years of experience as a Change, IT Project, or related business experience

Skills/Abilities:

• Experience and knowledge of change management principles, methodologies, and tools
• Proven successful track record working in large/complex multi-location programs/projects
• Exceptional understanding of Agile Methodologies
• Exceptional communication skills – both written and verbal
• Strong skills in Excel and data analysis
• Ability to clearly articulate messages to a variety of audiences, cultures, and to all levels in an organization
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Demonstrated ability to learn technical information quickly
• Problem solving and root cause identification skills
• Able to work effectively at all levels in an organization
• Must be a team player and able to work collaboratively with and through others
• Acute business acumen and understanding of organizational issues and challenges
• Familiarity with project management approaches, tools and phases of the project lifecycle
• Experience with large-scale organizational change efforts
• Proven ability to drive adoption and value realization on IT Infrastructure/IT Enterprise Operations projects desired
• Knowledge of the Staffing Industry desired

Core Competencies:

• Build relationships
• Develop people
• Lead change
• Inspire Others
• Think critically
• Communicate clearly
• Create Accountability

Benefits Overview:

Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
o Medical, dental & vision
o Hospital plans
o 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
o Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
o Company paid Short and long-term disability
o Health & Dependent Care Spending Accounts (HSA & DCFSA)
o Transportation benefits
o Employee Assistance Program
o Tuition Assistance
o Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)

Salary Range:

$84,900 - $127,300
The position is bonus eligible

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Lauren Lara at llara@allegisgroup.com or call 410-579-3526 for other accommodation options.